At a Glance
- Tasks: Support the Store Manager in daily operations and lead a passionate team.
- Company: Join Number One Shoes + Hannahs, a beloved Kiwi brand with a rich history.
- Benefits: Enjoy staff discounts, flexible hours, and training to enhance your leadership skills.
- Other info: Be part of a dynamic team that values growth and community.
- Why this job: Make a real impact in a fun, people-focused retail environment.
- Qualifications: Two years of retail experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
Welcome to Number One Shoes + Hannahs, part of the Tahua Group, a great Kiwi business proud to operate across retail, hospitality, and health. Tahua is dedicated to supporting its people, communities, and growth, and includes well-known brands across different sectors.
Number One Shoes + Hannahs are two of New Zealand’s best-loved footwear brands, with a history that goes back generations. Hannahs has been around since 1868, while Number One Shoes has been helping Kiwis put their best foot forward for decades. Together, we’ve created the ultimate destination for shoes - bringing style, comfort, and value to every New Zealander.
What makes us special is the mix of tradition and fresh energy. Hannahs brings heritage and trust, while Number One Shoes is all about fun, fashion, and affordability. From everyday staples to special occasion styles, we’ve got something for everyone and we love helping our customers find the perfect pair.
When you join us, you’re not just working in a store, you’re part of a team that loves shoes, loves people, and loves creating a great experience every day. If you’ve got energy, passion, and a love for helping others, you’ll feel right at home with us.
We’re looking for an Assistant Manager to join our Rangiora team. You’ll play a pivotal role in supporting the Store Manager to keep the store running smoothly day‑to‑day, while still staying hands‑on with customers and team members. This is an exciting opportunity for someone who thrives in a fast‑paced retail environment, enjoys coaching and developing people, and wants to grow their leadership skills while making a real impact on sales and team culture.
Location: Rangiora
Hours: 33 hours per week (Sunday: 9:30‑16:15, Monday: 9:30‑17:15, Tuesday: 10:00‑17:00, Wednesday: 10:00‑17:00, Thursday: 10:00‑17:00)
What You’ll Deliver in This Role:
- Customer Experience & Service Leadership: You’ll embrace our Every Day Great Experience (EDGE) framework, ensuring every shopper feels welcomed, supported, and inspired. You’ll lead by example on the shop floor, coaching team members and stepping in to handle escalations professionally.
- Team Coaching & People Development: You’ll support the Store Manager in leading the team, running shifts, and ensuring staff are set up for success. You’ll coach, train, and motivate team members, reinforcing best practices and providing constructive feedback, while building a positive, engaged team culture.
- Operational Excellence: You’ll help oversee the smooth running of the store, managing stock flow, merchandising, compliance, and health & safety standards. You’ll take ownership of key operational tasks during shifts, including opening and closing, cash handling, reporting, and rostering.
- Sales & Performance: You’ll support the Store Manager in achieving sales and margin targets, monitoring daily performance, and driving opportunities to maximize results. You’ll use insights and reporting to help shape actions that boost sales, manage stock effectively, and reduce shrinkage.
What You’ll Bring to the Role:
- At least two years of retail or customer‑facing experience
- At least two years of supervisory or leadership experience
- Strong customer service skills with the ability to lead by example on the shop floor
- Confidence in coaching, training, and motivating team members
- Solid organisational skills and the ability to manage competing priorities
- A collaborative and proactive approach, with the drive to deliver results and support store success
Why You’ll Love Working With Us:
- Be part of a fun, people‑focused team
- Staff discounts on shoes and accessories
- Training and support to grow your leadership skills
- Flexible working hours where possible
- Work for a brand that’s part of Tahua, a great Kiwi business with retail, hospitality, and health brands, including Number One Shoes + Hannahs, Torpedo7, The Outlet, Burger King, Popeyes, Starbucks, and Resonate
Assistant Store Manager- Number One Shoes + Hannahs in Canterbury employer: Hannahs Shoes
At Number One Shoes + Hannahs, we pride ourselves on being a vibrant and supportive employer that values its people and fosters a positive work culture. Located in Rangiora, our team enjoys flexible working hours, staff discounts, and ample opportunities for personal and professional growth within a well-established Kiwi brand. Join us to be part of a passionate team dedicated to delivering exceptional customer experiences while developing your leadership skills in a fun and engaging environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager- Number One Shoes + Hannahs in Canterbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out Number One Shoes + Hannahs on social media and their website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a great experience for shoppers, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your leadership potential! Even if you’re not in a management role yet, highlight any experiences where you’ve coached or motivated others. We love seeing candidates who can inspire their teammates and contribute to a positive store culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple way to stand out and show that you’re keen to join our awesome team at Number One Shoes + Hannahs.
We think you need these skills to ace Assistant Store Manager- Number One Shoes + Hannahs in Canterbury
Some tips for your application 🫡
Show Your Passion for Shoes:When you're writing your application, let your love for shoes shine through! Share any personal experiences or stories that highlight your enthusiasm for footwear and customer service. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers find their perfect pair.
Tailor Your Application:Make sure to customise your application to reflect the role of Assistant Store Manager. Highlight your relevant experience in retail and leadership, and how it aligns with our values at Number One Shoes + Hannahs. This shows us that you’ve done your homework and are serious about joining our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience. Remember, we’re looking for someone who can communicate effectively with both customers and team members!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for before you apply!
How to prepare for a job interview at Hannahs Shoes
✨Know the Brands Inside Out
Before your interview, make sure you know all about Number One Shoes and Hannahs. Familiarise yourself with their history, values, and what makes them special in the Kiwi market. This will show your passion for the brands and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or developed team members. Highlight how you can contribute to building a positive team culture.
✨Emphasise Customer Experience
Number One Shoes + Hannahs pride themselves on great customer service. Be ready to discuss how you would implement their Every Day Great Experience (EDGE) framework. Share specific strategies you've used in the past to enhance customer satisfaction and handle escalations.
✨Prepare for Operational Questions
Expect questions about managing stock flow, compliance, and health & safety standards. Brush up on your knowledge of retail operations and be prepared to discuss how you would ensure the store runs smoothly while achieving sales targets.
