At a Glance
- Tasks: Lead a dynamic team, drive performance, and create memorable customer experiences.
- Company: Join Wingstop, an award-winning restaurant known for its flavour and fun culture.
- Benefits: Enjoy flexible shifts, free food, discounts, and a quarterly bonus.
- Other info: Be part of a vibrant team that celebrates individuality and teamwork.
- Why this job: Step up in a hands-on role with real responsibility and growth opportunities.
- Qualifications: Previous management experience and strong leadership skills are essential.
The predicted salary is between 22950 - 28050 £ per year.
About Us
At Wingstop, we’re not just in the chicken business, we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we’ve got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.
About the Role
As an Assistant Manager, you’ll be a key leader in the restaurant, working closely with the General Manager to drive performance, develop your team, and deliver an exceptional customer experience. You’ll take ownership of the day-to-day operation, ensuring shifts run smoothly and standards are consistently high. You’ll lead, coach, and motivate your Shift Managers and Crew, building a positive, high-energy environment where people can thrive. From supporting recruitment and training to driving service, food quality, and cleanliness, you’ll play a vital role in the success of the restaurant. This is a hands-on role with real responsibility, perfect for someone who’s ready to step up, take ownership, and make a visible impact. This role is based in one of our dine-in restaurants.
What You’ll Be Doing
- Supporting overall restaurant operations
- Leading shifts and developing team members
- Driving sales, performance, and service standards
- Supporting recruitment, training, and onboarding
- Ensuring compliance, food safety, and cleanliness
What We’re Looking For
- Previous management experience in hospitality or retail
- Strong leadership and people development skills
- Commercial awareness
- Ambitious and driven to progress
Our Values
Authentic. Entrepreneurial. Fun. Service-Minded.
Why Wingstop?
Here at Wingstop, it’s all about the people, the passion, and the energy. We’re more than just wings, we’re a fast-moving, fun, and inclusive team where everyone’s voice is heard, growth is encouraged, and effort is recognised. From day one, you’ll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you’re learning new skills, leading a team, or helping launch a new store, you’ll feel the Wingstop vibe in everything we do. We are fast-paced, high-energy, and all about delivering great experiences for our customers and our people. It’s more than just a job. It’s a place to build confidence, make mates, and be part of something that’s growing fast.
Benefits
- Quarterly Bonus
- Flexible Rota
- Free food on every shift
- Employee discount (50% Mon–Thurs, 20% Fri–Sun)
- 28 days holiday + birthday off
- Culture budgets allocated to every restaurant for recognition
- Team based events (performance)
- Regular company wide incentives
Grow With Us
- Step Up Programme
- Structured leadership development
- Clear progression into General Manager roles
Perks & Vibes
- Wagestream access
- Bi Annual Management Conferences & Networking
- Discounts platform
- Employee recognition programmes
- Team socials and events
- Uniform provided
Diversity & Inclusion
We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we’re here to assist you. If this opportunity aligns with your skills and career goals, we encourage you to apply. Join us in bringing the flavour!
Assistant Manager employer: Hanley
At Wingstop, we pride ourselves on being more than just a restaurant; we are a vibrant community where passion and energy thrive. As an Assistant Manager, you will be part of a dynamic team that values your contributions and supports your growth through structured leadership development and clear progression opportunities. With benefits like flexible rotas, free food on shifts, and a culture that celebrates diversity and teamwork, Wingstop is the perfect place to build your career while bringing flavour to every customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hanley. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hanley
Don't be shy about reaching out to Hanley directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hanley and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hanley
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
