At a Glance
- Tasks: Install and service telematics and safety systems in vehicles while providing top-notch customer service.
- Company: Handsfree Group is a leader in vehicle technology, focused on safety and security since 2004.
- Benefits: Enjoy a competitive salary, bonuses, company van, and perks like a paid day off on your birthday!
- Why this job: Join a fun, inclusive team with opportunities for growth and a focus on employee enjoyment.
- Qualifications: 1-3 years in auto electrics, full UK driving licence, and a passion for customer service required.
- Other info: This role is mobile, covering Southampton and surrounding areas, with door-to-door pay.
The predicted salary is between 32000 - 45000 £ per year.
This is a full-time permanent mobile position in Southampton and surrounding areas (door to door pay) from £32,000 + overtime + bonus, with a very realistic OTE up to £45,000.
The ideal candidate must have experience working on 12v and 24v auto electrical systems such as cars, vans and HGVs and be able to install and service a wide range of aftermarket products including Telematics devices, DVR camera installations, DVS installations, safety sensor installations and charging cradles/docks.
Schedule: 9 hours a day – Monday to Friday (start as you leave for work)
Mobile Telematics Engineer Responsibilities:- Installing and servicing of vehicle DVR camera systems and DVS Systems, telematics units and any other aftermarket equipment fitted to 12v and 24v vehicles
- Liaising with and handling customer queries on site ensuring all interaction with customers is conducted in a professional and helpful manner
- Ensure adherence to Health and Safety policies and procedures and requirements in line with best practice
- Accurate completion of job management system
- Maintaining van stock levels
- Fault finding /diagnostic skills
- Attention to detail
- Flexibility
- 1-3 years relevant experience in 12v and 24v auto electrics
- Full UK Driving License
- Auto electrical knowledge and experience working on commercial vehicles
- Logical approach to installing and fault-finding technical products
- Self-motivated with the drive to provide first class customer service
- Competitive Salary (paid door-to-door) from £32,000 per annum + overtime + bonus scheme (OTE up to £45,000)
- Fun, friendly, and inclusive place to work
- Company Bonus
- Company van, fuel card, uniform, Laptop, mobile phone + annual tool allowance
- Generous annual leave allowance of 22 days (increasing to a maximum of 27 days) plus Bank Holidays
- Internal opportunity to progress through Engineering structure
- Pension scheme
- Perks such as a paid day off on your birthday!!
- Employee Assistance Programme
Handsfree Group is a forces friendly employer and we actively welcome applications from the defence community.
About Handsfree Group UK: Since 2004, we have specialised in the purchase, supply and installation of in-vehicle technology. As leaders in the field of vehicle safety and security, our team has a range of experience providing products and installations into cutting edge SMEs, as well as multi-million-pound global organisations that are looking for the best in adaptable vehicle technology and installation. Our philosophy is that an employee should enjoy coming to work and be able to have fun whilst providing an exceptional service.
Mobile Telematics Engineer employer: Handsfree Group
Contact Detail:
Handsfree Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Telematics Engineer
✨Tip Number 1
Familiarise yourself with the latest telematics technology and aftermarket products. Being knowledgeable about the specific devices and systems you'll be working with can give you an edge during interviews, showing your passion and readiness for the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be liaising with customers on-site, demonstrating your ability to handle queries professionally and helpfully can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the auto electrical field. Attend local meetups or online forums related to vehicle technology to connect with others in the industry, which could lead to valuable insights or referrals.
✨Tip Number 4
Prepare for practical assessments. Given the technical nature of the role, being ready to demonstrate your fault-finding and installation skills during the interview process can significantly boost your chances of landing the job.
We think you need these skills to ace Mobile Telematics Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 12v and 24v auto electrical systems. Include specific examples of installations and services you've performed, particularly with telematics devices and DVR camera systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your technical skills and customer service experience. Mention your ability to handle customer queries professionally and your commitment to health and safety practices.
Highlight Relevant Experience: In your application, emphasise any previous roles where you worked on commercial vehicles or similar auto electrics. Detail your fault-finding and diagnostic skills, as these are crucial for the role.
Showcase Soft Skills: Don't forget to mention your soft skills such as flexibility, attention to detail, and self-motivation. These qualities are just as important as technical skills for this position.
How to prepare for a job interview at Handsfree Group
✨Showcase Your Technical Skills
Make sure to highlight your experience with 12v and 24v auto electrical systems during the interview. Be prepared to discuss specific projects or installations you've worked on, especially those involving telematics devices and DVR camera systems.
✨Demonstrate Customer Service Skills
Since the role involves liaising with customers, it's crucial to show that you can handle queries professionally. Share examples of how you've successfully managed customer interactions in the past, focusing on your problem-solving abilities and communication skills.
✨Emphasise Attention to Detail
Attention to detail is key in this role, especially when it comes to installation and fault-finding. Prepare to discuss how you ensure accuracy in your work and any methods you use to double-check your installations.
✨Be Ready for Practical Questions
Expect technical questions or scenarios related to auto electrics during the interview. Brush up on your knowledge of common issues and solutions in vehicle installations, as well as health and safety practices relevant to the job.