At a Glance
- Tasks: Create memorable experiences for guests while maintaining a pristine health club and spa environment.
- Company: Join Hand Picked Hotels, known for exceptional service and beautiful surroundings.
- Benefits: Earn £13.00 per hour, enjoy flexible hours, and receive ongoing training opportunities.
- Other info: Enjoy a supportive culture with opportunities for career growth and lasting friendships.
- Why this job: Be part of a warm team and make a real difference in guests' lives.
- Qualifications: Passion for hospitality and a friendly, professional attitude.
The predicted salary is between 27040 - 28000 £ per year.
Hand Picked Hotels is currently seeking an enthusiastic Health Club & Spa Attendant at Norton House Hotel & Spa, part of Hand Picked Hotels. Nestled in the peaceful countryside just minutes from Edinburgh, Norton House Hotel combines classic Scottish charm with contemporary luxury. Our historic 19th-century manor house is renowned for exceptional service, beautiful surroundings, and unforgettable guest experiences.
Whether you're welcoming guests, preparing incredible food, keeping our spaces pristine, or supporting behind the scenes, your role will help shape these memorable moments. Here, you’ll be part of a warm and welcoming team dedicated to delivering exceptional experiences, personalised service, with an emphasis on service excellence & consistency.
If you’re passionate about hospitality, thrive in an elegant and supportive environment, and enjoy making a real difference to someone’s day, Norton House Hotel & Spa offers an inspiring place to grow your career.
What will the role involve?
As a Health Club & Spa Attendant, you’ll play a key role in delivering a welcoming, safe, and high-quality experience for every member & guest. You will be responsible for maintaining exceptional standards of cleanliness, hygiene, and presentation across the health club and spa, ensuring all areas are consistently inviting and well-stocked. This is a hands-on, customer-facing role where you will interact with both hotel guests and members, offering a friendly, helpful, and professional service at all times. From carrying out regular cleaning duties and poolside safety checks, to supporting reception when needed, you’ll take pride in creating a relaxing and enjoyable environment.
This is a Part-time role working 4 days out of 7 including weekends on a rota basis, 32 hours per week, which may vary depending on business. Flexible working hours can be accommodated where possible.
What’s in it for you?
- A competitive hourly rate of £13.00 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
- A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
- Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
- 28 days holiday per year including bank holidays.
NHH Health Club Assistant employer: HandPickedHotels
Hand Picked Hotels is an exceptional employer, offering a warm and inclusive work culture at Norton House Hotel & Spa, where you can thrive in a supportive environment dedicated to service excellence. With competitive pay starting at £13.00 per hour, flexible working hours, and ample opportunities for career development through training and apprenticeships, you'll find a rewarding career path while enjoying the beautiful surroundings of the Scottish countryside just minutes from Edinburgh.
StudySmarter Expert Advice🤫
We think this is how you could land NHH Health Club Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hand Picked Hotels and Norton House Hotel & Spa. Understanding their values and what makes them tick will help you connect during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for hospitality and customer service.
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart, professional appearance shows that you take the opportunity seriously and are ready to represent the welcoming culture at Norton House.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace NHH Health Club Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about creating memorable experiences for guests and how you can contribute to our warm and welcoming team.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the Health Club & Spa Attendant role. We love seeing how your background aligns with our values and the specific responsibilities outlined in the job description.
Be Professional Yet Friendly:While we appreciate a casual tone, remember to maintain professionalism in your written application. Use clear language and structure your thoughts well, as this reflects the friendly yet professional service we expect from our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures it reaches us quickly and allows you to explore more about our culture and values while you're at it. We can't wait to hear from you!
How to prepare for a job interview at HandPickedHotels
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Health Club & Spa Attendant involves. Familiarise yourself with the responsibilities like maintaining cleanliness and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Hospitality
During the interview, let your enthusiasm for hospitality shine through. Share experiences where you've gone above and beyond for guests or worked as part of a team to create memorable moments. This will demonstrate that you align with the hotel's commitment to exceptional service.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team culture, training opportunities, or how they ensure a welcoming environment for guests. This shows that you're engaged and serious about finding the right fit for both you and the hotel.
✨Dress the Part
Since this role is in a luxury hotel setting, dress smartly for your interview. Opt for professional attire that reflects the elegance of the Norton House Hotel & Spa. This not only makes a good first impression but also shows that you understand the importance of presentation in the hospitality industry.
