At a Glance
- Tasks: Create unforgettable guest experiences in a beautiful hotel setting.
- Company: Join Hand Picked Hotels, a family-owned luxury hotel group.
- Benefits: Earn £13 per hour, enjoy flexible hours, and access great perks.
- Other info: Enjoy ongoing training, career development, and fun team events.
- Why this job: Be part of a supportive team that values excellence and personal growth.
- Qualifications: Previous experience in food and beverage service is preferred.
The predicted salary is between 26000 - 28000 £ per year.
We are currently seeking an enthusiastic Food & Beverage Assistant at Brandshatch Place Hotel & Spa, part of Hand Picked Hotels. Tucked away in the scenic Kent countryside, yet just moments from London, Brandshatch Place Hotel & Spa offers a workplace where heritage and genuine hospitality come together. Joining our team means being part of a venue known for delivering exceptional conferences, executive retreats, and unforgettable occasions.
As a member of our team, you’ll help create unforgettable moments for guests as they explore our tranquil grounds, celebrate special events, and enjoy our personalised service, with an emphasis on service, excellence & consistency. If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Brandshatch Place Hotel & Spa offers an inspiring place to grow your career.
As a Food & Beverage Assistant, you will help create an exceptional guest experience by ensuring our dining areas, bars, and service spaces are presented and maintained to the highest standards. With meticulous attention to detail, you will support the smooth delivery of food and drink service, ensure tables are beautifully set, service stations are fully stocked, and food and beverage offerings are presented with care and consistency. Your commitment to excellence will contribute to an unforgettable and memorable guest experience. A true team player, you will work confidently alongside colleagues on the floor, providing excellent service and helping to uphold our reputation for outstanding hospitality and quality service.
This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business. Flexible working hours can be accommodated where possible.
Company Benefits- A competitive hourly rate of £13 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
- A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
- Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Uniform and meals on shift provided.
- Complimentary spa and gym access (*where available, restrictions apply at some venues).
- Free onsite parking (where applicable).
- Access to wellbeing support through our Employee Assistance Programme.
- Company pension, enhanced sick pay & Life assurance scheme.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Discounted stays in our hotels and on food, drink, spa treatments & products.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Introduction bonus for new colleague recommendations.
- Colleague of the Month awards, which leads to our annual awards ceremony.
- Regular team gatherings and appreciation events.
We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable. You will have previous restaurant and bar or food and beverage experience, with the confidence to work as part of a team and deliver exceptional service standards in a fast-paced, busy hospitality environment.
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.
Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.
Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.
If you're an experienced Food & Beverage Assistant looking to work in a luxury hotel, take the next step in your career with Brandshatch Place Hotel & Spa and apply now.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Food & Beverage Assistant employer: HandPickedHotels
Hand Picked Hotels offers an exceptional work environment at Brandshatch Place Hotel & Spa, where you can thrive in a supportive and inclusive culture that celebrates diversity and fosters long-term friendships. With competitive pay, ongoing career development opportunities, and a range of benefits including complimentary spa access and discounted stays, this is a fantastic place for passionate individuals to grow their careers in hospitality while creating memorable experiences for guests in the beautiful Kent countryside.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Brandshatch Place Hotel & Spa. Familiarising yourself with the surroundings and the vibe will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Assistant, you'll be interacting with guests all day. Role-play with a friend or family member to brush up on your communication skills and ensure you're ready to deliver that exceptional service.
✨Tip Number 3
Show your passion for hospitality! During your interview, share specific examples of how you've gone above and beyond for guests in previous roles. This will highlight your commitment to creating memorable experiences, which is key for this position.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your enthusiasm right from the start!
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. Share specific experiences that highlight your love for creating memorable guest experiences, as this aligns perfectly with our values at Hand Picked Hotels.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Food & Beverage Assistant role. Highlight relevant experience in restaurants or bars, and emphasise your ability to work in a fast-paced environment, as we value those skills highly.
Be Authentic and Friendly:We’re looking for candidates with a welcoming nature, so don’t be afraid to let your personality shine in your application. Use a friendly tone and share anecdotes that showcase your teamwork and service excellence.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our fantastic team at Brandshatch Place Hotel & Spa!
How to prepare for a job interview at HandPickedHotels
✨Know Your Stuff
Before the interview, brush up on your knowledge of food and beverage service. Familiarise yourself with common terms, types of cuisine, and drink pairings. This will show your passion for the role and help you answer questions confidently.
✨Showcase Your Team Spirit
As a Food & Beverage Assistant, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to support colleagues and contribute to a positive atmosphere, as this aligns perfectly with their emphasis on collaboration.
✨Emphasise Attention to Detail
In hospitality, the little things matter. Prepare to discuss how you ensure high standards in service and presentation. Mention any experiences where your meticulous nature made a difference, whether it was setting tables or ensuring service stations were stocked.
✨Bring Your Enthusiasm
Let your passion for hospitality shine through during the interview. Share why you love creating memorable experiences for guests and how you can contribute to their reputation for outstanding service. A positive attitude can make a lasting impression!
