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- Tasks: Deliver exceptional spa treatments and create memorable experiences for guests.
- Company: Join Hand Picked Hotels, a luxury collection of country houses and coastal retreats.
- Benefits: Earn £14.00 per hour plus service charge, with generous holiday and pension benefits.
- Other info: Enjoy a dynamic role with opportunities to build rapport and create magical memories.
- Why this job: Be part of a fun team that prioritises mindfulness and well-being.
- Qualifications: Must have Level 3 beauty therapy qualification and experience in luxury spa environments.
The predicted salary is between 29120 - 29120 £ per year.
Hand Picked Hotels is a collection of 21 privately owned, luxury country houses and coastal retreats across the United Kingdom.
About the Role
- Support the success of the team, consistently delivering exceptional service with the guest at the heart of all activities.
- Demonstrate outstanding Spa treatments, building confidence to provide positive recommendations to guests.
- Prioritise mindfulness and well-being, maintaining high standards to create memorable guest experiences.
- Remain inspired, have fun, and enjoy being part of the Hand Picked Team.
About you
- Previous experience as a Spa Therapist in a luxury 4/5 star Hotel Spa environment.
- Current UK beauty therapy Level 3 qualification (or equivalent) with competence in facials, massage, nail and foot treatments, including gel nail application; preferred experience with Elemis, Comfort Zone and Ishga product houses.
- Driven to deliver outstanding and memorable customer service.
- Excellent at building rapport, making guests feel at home, relaxed, and creating magical memories.
- High emotional intelligence, anticipating guest needs and delivering a Hand Picked experience.
- Professional, organised, friendly, and proactive in anticipating guest needs.
Company Benefits
- Competitive salary of £14.00 per hour, plus a share of service charge and commission on retail sales.
- Temporary part-time role on a rota basis, 32 hours per week (4 days out of 7, including weekends).
- Company pension scheme with generous employer contribution.
- Life assurance scheme.
- Employee Assistance Programme.
- Company sickness scheme benefit.
- 28 days holiday per year including bank holidays.
Spa Therapist in Edinburgh employer: HandPickedHotels
Contact Detail:
HandPickedHotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist in Edinburgh
✨Tip Number 1
Get to know the company! Research Hand Picked Hotels and their values. When you walk into that interview, show us you understand what makes them special and how you can contribute to their mission of delivering exceptional service.
✨Tip Number 2
Practice your skills! If you're applying for a Spa Therapist role, brush up on your treatments and customer service techniques. We want to see you in action, so be ready to demonstrate your expertise and passion for well-being during the interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Hand Picked Hotels. Plus, it shows us you’re genuinely interested!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on the chance to stand out!
We think you need these skills to ace Spa Therapist in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love being a Spa Therapist and how you can bring that energy to our team.
Tailor Your Experience: Make sure to highlight your previous experience in luxury spa environments. We’re looking for specific examples of how you've delivered outstanding service and created memorable experiences for guests.
Be Authentic: Don’t be afraid to show your personality! We value authenticity and want to know what makes you unique. Share your approach to mindfulness and well-being in your application.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with the Hand Picked Team!
How to prepare for a job interview at HandPickedHotels
✨Know Your Treatments Inside Out
Make sure you’re well-versed in the spa treatments you’ll be discussing. Brush up on your knowledge of facials, massages, and nail treatments, especially with brands like Elemis and Comfort Zone. Being able to confidently explain these treatments will show your expertise and passion.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a guest or helped create a memorable experience. This will demonstrate your commitment to providing a Hand Picked experience.
✨Emphasise Your Emotional Intelligence
Be ready to discuss how you anticipate guest needs and create a relaxing atmosphere. Share specific instances where your high emotional intelligence made a difference in a guest's experience. This is key in a luxury spa environment.
✨Bring Your Personality to the Table
Don’t forget to let your personality shine through! The Hand Picked Team values being friendly and proactive, so be yourself and show your enthusiasm for the role. A positive attitude can make a lasting impression.