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- Tasks: Join us as a Housekeeping Assistant, ensuring our guest rooms shine and create unforgettable experiences.
- Company: Hand Picked Hotels offers unique luxury retreats across the UK, blending history with modern comforts.
- Benefits: Enjoy a competitive salary, free meals, uniform, and the chance to make lifelong friends.
- Why this job: Be part of a team that values individuality and care, creating magical moments for guests.
- Qualifications: Previous housekeeping experience is preferred; a friendly attitude and attention to detail are essential.
- Other info: Flexible shifts available; perfect for students looking to balance work and studies.
Hand Picked Hotels
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.
We are currently recruiting for a Casual Housekeeping Assistant at Buxted Park Hotel, part of Hand Picked Hotels.
Set in the heart of 312 lush acres, Buxted Park is a glorious country hotel in Uckfield where Georgian styling meets modern comfort. The Grade II listed Palladian mansion, set in the finest parkland, makes Buxted Park Hotel in East Sussex one of the region’s most renowned rural wedding venues, whilst the award-winning 2 AA Rosette restaurant in Uckfield boasts an exquisite menu.
About the Role
- The role of a Housekeeping Assistant will be responsible for ensuring our guest bedrooms are clean and maintained to a very high standard creating a magical first impression.
- You will play a key role in creating a home from home experience making sure each room is replenished with a fresh supply of towels and toiletries.
- Attention to detail is key – you will have an eye for perfection in making sure the public areas as well as the rooms are immaculate.
- We are very proud of the brands we work with, and want to ensure each guest can experience these luxuries. This will involve setting up the tea, coffee and biscuit station in the rooms and delivering personalised amenities. (even for our four-legged, furry guests!)
- You will be an expert in your field and a team player with the ability to self-check the rooms and support colleagues where needed.
About you
- To be considered for the role, you will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast-paced, busy environment.
- You’ll take pride in delivering consistently high standards.
- You’ll have a friendly, welcoming and helpful manner as our teams work together to ensure our guests are happy.
- You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
- It essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend and return to time and time again.
Company Benefits
Our Benefits include:
- A competitive salary package of £13.82 per hour, plus a share of service charge.
- Uniform and meals on duty provided.
- Free on site parking.
- Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
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Casual Housekeeping Assistant employer: HandPickedHotels
Contact Detail:
HandPickedHotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Housekeeping Assistant
✨Tip Number 1
Familiarise yourself with Hand Picked Hotels' values and mission. Understanding their commitment to individuality, care, and guest satisfaction will help you align your approach during interviews and discussions.
✨Tip Number 2
Visit the Norton House Hotel & Spa if possible, or explore their website and social media. This will give you insights into their atmosphere and standards, allowing you to speak knowledgeably about what makes them unique.
✨Tip Number 3
Prepare examples from your past experience that demonstrate your attention to detail and ability to work in a team. Highlight situations where you went above and beyond to ensure a positive experience for guests.
✨Tip Number 4
Show enthusiasm for the role and the hospitality industry during your interactions. A friendly and welcoming attitude is essential for this position, so let your personality shine through when you engage with the team.
We think you need these skills to ace Casual Housekeeping Assistant
Some tips for your application 🫡
Understand the Company Values: Familiarise yourself with Hand Picked Hotels' values such as family and community, individuality, care, aiming higher, and delighting guests. Reflect these values in your application to show you align with their mission.
Highlight Relevant Experience: Emphasise any previous housekeeping or cleaning experience you have. Be specific about your roles and responsibilities, showcasing how they relate to maintaining high standards of cleanliness and guest satisfaction.
Showcase Attention to Detail: In your application, provide examples that demonstrate your attention to detail. Mention specific tasks where you ensured cleanliness and organisation, which is crucial for creating a magical first impression for guests.
Express Enthusiasm and Flexibility: Convey your enthusiasm for the role and willingness to take on new responsibilities. Highlight your ability to work both independently and as part of a team, adapting to the fast-paced environment of the hotel.
How to prepare for a job interview at HandPickedHotels
✨Show Your Attention to Detail
As a Housekeeping Assistant, attention to detail is crucial. During the interview, be prepared to discuss specific examples of how you've maintained high standards in previous roles. Highlight any experiences where your keen eye for detail made a difference.
✨Demonstrate Team Spirit
This role requires you to work both independently and as part of a team. Share examples of how you've collaborated with colleagues in the past, especially in fast-paced environments. Emphasise your ability to support others and contribute positively to team dynamics.
✨Express Your Enthusiasm for Guest Experience
Hand Picked Hotels values creating magical experiences for guests. Be ready to explain how you would go above and beyond to ensure guests feel welcomed and cared for. Share any relevant experiences where you provided exceptional service or personalised touches.
✨Be Flexible and Adaptable
The job may require you to assist in different areas of the hotel. Discuss your willingness to take on new responsibilities and adapt to changing needs. Provide examples of times when you've successfully adjusted to unexpected situations in previous roles.
