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- Tasks: Manage and optimise SAP systems while supporting users and driving best practices.
- Company: Join a leading multinational manufacturing group with a collaborative environment.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Other info: Dynamic role with opportunities to work across multiple departments.
- Why this job: Be the key link between business and tech, making a real impact on SAP processes.
- Qualifications: Strong SAP knowledge, user support experience, and excellent communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Our client, a multinational manufacturing group is seeking an experienced SAP Business Expert to join their team. This role will act as a key point of contact between business users and technical SAP support teams, ensuring the effective management, optimisation, and governance of SAP systems across the organisation. This position offers the opportunity to work closely with stakeholders across multiple departments, supporting system improvements, maintaining data integrity, and driving best practice across SAP processes.
Responsibilities:
- Administer SAP user access, including the creation, maintenance, and archiving of users through the GRC10 system.
- Grant and manage access for new starters, ensuring appropriate roles and environments while minimising audit conflicts.
- Coordinate temporary access for short-term cover and archive leavers to prevent unnecessary licence costs.
- Support and develop the Key User network, providing guidance and training to enable them to support local teams effectively.
- Promote best practice across Key Users and business units while ensuring appropriate use of support ticket processes.
- Maintain the integrity of SAP master data, including customers, vendors, materials, plants, depots, and shipping points.
- Manage business-related master data updates such as customer service representative numbers and VAT-related entries in collaboration with finance teams.
- Act as the first point of contact for SAP Key User queries, providing guidance on general system issues and coordinating support tickets where required.
- Liaise with SAP support teams to track progress on issues and assist with testing and implementation of solutions.
- Support the creation and management of SAP evolution tickets, including gathering business requirements, coordinating testing, and monitoring project progress.
- Review costs associated with system changes, ensuring alignment with budgets and business value.
- Produce regular housekeeping reports to ensure operational accuracy, including monitoring sales invoicing, order management, and electronic invoicing processes.
- Maintain and develop a centralised documentation repository for SAP processes, guidance, and system activities.
Role Requirements:
- Strong knowledge and understanding of SAP systems and multiple SAP modules.
- Ability to translate business requirements into technical SAP solutions and processes.
- Experience supporting SAP users, including access management and issue resolution.
- Service-oriented mindset with a focus on delivering effective support to business stakeholders.
- Experience supporting SAP-related projects or system implementations is desirable.
- Strong organisational and documentation skills with the ability to maintain structured system processes.
- Excellent communication, training, and coaching skills.
- Fluent English required; French language skills would be advantageous.
SAP Business Expert employer: Handpicked Recruitment
Contact Detail:
Handpicked Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SAP Business Expert
✨Tip Number 1
Network like a pro! Reach out to current employees in the company you're eyeing, especially those in SAP roles. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your SAP knowledge. Be ready to discuss how you've optimised systems or resolved user issues in the past. Show them you’re not just a candidate, but a solution provider!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and makes it easier for us to connect with you.
We think you need these skills to ace SAP Business Expert
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the SAP Business Expert role. Highlight your experience with SAP systems, user access management, and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've supported SAP users or improved processes in previous jobs. Let us know what makes you tick!
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, it's crucial to demonstrate your communication prowess. In your application, mention any experience you have in training or guiding teams, as well as how you handle support queries. We love a good communicator!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Handpicked Recruitment
✨Know Your SAP Inside Out
Make sure you brush up on your knowledge of SAP systems and modules. Be ready to discuss how you've used them in past roles, especially in managing user access and resolving issues. This will show that you’re not just familiar with the system but can also translate business needs into effective SAP solutions.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex technical information to non-technical users. This will demonstrate your ability to bridge the gap between business users and technical teams.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like managing user access or dealing with support tickets. Think of real-life examples where you’ve successfully navigated similar challenges, as this will highlight your problem-solving skills and service-oriented mindset.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you maintain structured processes and documentation. Bring examples of how you’ve managed master data updates or produced reports in previous roles. This will show that you have the organisational skills necessary to keep SAP operations running smoothly.