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For Companies At a Glance
- Tasks: Engage with clients, guide them in jewellery selection, and build lasting relationships.
- Company: Join a rapidly growing luxury jewellery brand known for ethical craftsmanship.
- Benefits: Enjoy ongoing training, growth opportunities, and a supportive team environment.
- Why this job: Be part of a passionate team, enhance your sales skills, and make a real impact.
- Qualifications: 1-2 years in customer-facing sales, ideally in jewellery or luxury retail.
- Other info: Located in the vibrant Hatton Garden, a hub for luxury shopping.
The predicted salary is between 28800 - 43200 £ per year.
Our client specializes in high quality, ethically-made jewellery (Be-Spoke) with a focus on wedding and engagement pieces in diamonds. Having seen rapid growth since they opened nearly 10 years ago, they are currently going through a scale-up phase and are looking for experienced Sales Advisors and Senior Sales Advisors for their London Stores in Hatton Garden. They understand that their greatest asset is their exceptional team. As a Sales Consultant, you’ll be on the front line of our customer experience, responsible for engaging with clients, understanding their needs, and guiding them toward the perfect piece of jewellery. You will play a crucial role in building customer relationships, maintaining product knowledge, and meeting sales targets. With opportunities for growth, you’ll also have access to ongoing training to refine your skills in luxury sales. Your contributions will be integral to our journey.
Responsibilities
- Welcome customers warmly, providing an inviting and professional experience from start to finish.
- Assist customers with product selection, tailoring recommendations to their personal style, occasion, and budget.
- Achieve individual sales targets by effectively closing sales and promoting additional services, such as resizing and customisations.
- Maintain thorough knowledge of collections and the craftsmanship behind each piece, enhancing the customer experience with product expertise.
- Foster long-term client relationships by following up post-purchase and encouraging repeat business.
- Support team operations by coordinating with colleagues on customer appointments, special requests, and any service-related inquiries.
- Collaborate with Lead Sales Advisors and Senior Sales Consultants to continuously improve customer interactions and store performance.
Skills
- Customer-focused mindset with a talent for understanding client needs and preferences.
- Strong sales and negotiation skills, with an emphasis on upselling and cross-selling.
- Organisational skills to manage multiple client interactions and follow-up activities.
- Adaptability and resilience in a fast-paced retail environment.
Requirements
- Minimum of 1-2 years experience in a customer-facing sales role, ideally within the jewellery or luxury retail sector.
- Proven ability to meet or exceed sales targets and build meaningful customer relationships.
- Excellent communication and interpersonal skills, passionate about delivering a high-quality customer experience.
- Ability to work well within a team, demonstrating flexibility and a willingness to support colleagues.
Retail Sales Consultant - Luxury Diamond Jewellery employer: Handpicked Recruitment Ltd
Contact Detail:
Handpicked Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Consultant - Luxury Diamond Jewellery
✨Tip Number 1
Familiarise yourself with the luxury jewellery market, especially diamond engagement and wedding pieces. Understanding current trends and customer preferences will help you engage more effectively with clients and demonstrate your expertise during interviews.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios with friends or family. This will help you refine your approach to upselling and cross-selling, which are crucial skills for this role.
✨Tip Number 3
Network within the jewellery industry, attending events or joining online forums. Building connections can provide valuable insights and may even lead to referrals or recommendations for the position.
✨Tip Number 4
Prepare thoughtful questions about the company’s values and growth plans. Showing genuine interest in their mission and how you can contribute will set you apart from other candidates during the interview process.
We think you need these skills to ace Retail Sales Consultant - Luxury Diamond Jewellery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing sales roles, particularly in the jewellery or luxury retail sector. Emphasise any achievements related to meeting or exceeding sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury sales and your understanding of client needs. Mention specific examples of how you've successfully built customer relationships and tailored recommendations in previous roles.
Showcase Product Knowledge: In your application, demonstrate your knowledge of jewellery, especially diamonds and bespoke pieces. This could include mentioning any relevant training or personal experiences that have deepened your understanding of the product.
Highlight Team Collaboration: Discuss your ability to work well within a team in your application. Provide examples of how you've supported colleagues in achieving sales goals or enhancing customer experiences, as this is crucial for the role.
How to prepare for a job interview at Handpicked Recruitment Ltd
✨Showcase Your Passion for Jewellery
Make sure to express your genuine interest in luxury jewellery during the interview. Share any personal experiences or knowledge you have about diamonds and craftsmanship, as this will demonstrate your enthusiasm and suitability for the role.
✨Demonstrate Customer-Centric Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Highlight your ability to understand their needs and preferences, and how you tailored your recommendations to enhance their shopping experience.
✨Highlight Sales Achievements
Be ready to discuss your past sales performance, including specific targets you've met or exceeded. Use quantifiable metrics to illustrate your success in upselling and cross-selling, which is crucial for this position.
✨Emphasise Team Collaboration
Since teamwork is essential in this role, share instances where you've worked effectively with colleagues to achieve common goals. Discuss how you support team operations and contribute to a positive work environment.
