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For Companies At a Glance
- Tasks: Supervise customer orders and handle queries in a dynamic production environment.
- Company: Join a bespoke manufacturer specialising in innovative construction products.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Why this job: Be part of a strategic growth plan and make a real impact in customer service.
- Qualifications: Experience in customer service, ideally within manufacturing or distribution sectors.
- Other info: Full-time role with potential for part-time hours to suit your schedule.
The predicted salary is between 25000 - 35000 £ per year.
Our client is a bespoke manufacturer of specialist products to the construction industry. As a result of a strategic growth plan, they are now looking to recruit a hands-on customer services supervisor to strengthen their service offering.
Responsibilities include:
- Managing customer orders through internal processes
- Dealing with ad hoc customer queries
An experienced customer service specialist you will, ideally, have experience of implementing and sustaining processes from grass roots. Experience in manufacturing, distribution or hire/rental sectors would be preferable as this role is based in a production facility.
This role is offering between £25,000 and £35,000 DOE and type of contract agreed. This role is a full-time role but our client is open to discussing part time hours.
Transport Supervisor employer: Handley James
Contact Detail:
Handley James Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Supervisor
✨Tip Number 1
Familiarise yourself with the construction industry and the specific products our client manufactures. Understanding their offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any experience you have in customer service, particularly in manufacturing or distribution. Be ready to discuss specific examples of how you've implemented processes or improved customer satisfaction in previous roles.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of scenarios where you've dealt with customer queries effectively and how you managed to resolve issues while maintaining a positive customer experience.
✨Tip Number 4
Network with professionals in the construction and manufacturing sectors. Attend industry events or join relevant online forums to connect with others who might provide insights or referrals that could help you land the job.
We think you need these skills to ace Transport Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Transport Supervisor position. Tailor your application to highlight relevant experience in customer service, manufacturing, or distribution.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you managed customer orders or dealt with customer queries. Provide specific examples of how you implemented processes and improved service delivery.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention why you are interested in this position and how your background aligns with their strategic growth plan.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Handley James
✨Know the Company Inside Out
Before your interview, make sure to research the company thoroughly. Understand their products, services, and the specific role they play in the construction industry. This will help you tailor your answers and show genuine interest.
✨Highlight Relevant Experience
Since the role requires experience in customer service, especially within manufacturing or distribution, be prepared to discuss your previous roles. Share specific examples of how you've implemented processes and handled customer queries effectively.
✨Demonstrate Problem-Solving Skills
In a supervisory role, you'll likely face unexpected challenges. Prepare to discuss situations where you've successfully resolved issues or improved processes. This will showcase your ability to think on your feet and lead a team.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready that demonstrate your interest in the role and the company. Ask about their growth plans, team dynamics, or how they measure success in the customer service department.
