At a Glance
- Tasks: Support product development and provide technical assistance to customers.
- Company: Established British manufacturer focused on innovation and engineering excellence.
- Benefits: Career growth, hands-on experience, and a supportive work environment.
- Other info: Collaborative culture with opportunities for learning and development.
- Why this job: Join a dynamic team and make a real impact in engineering solutions.
- Qualifications: HND in engineering or related field; experience in manufacturing is a plus.
The predicted salary is between 38056 - 46512 £ per year.
We are partnered with a long established British manufacturing business specialising in innovative products and engineered solutions.
With a strong focus on customer service, product development and continuous improvement, the company combines engineering expertise with design and manufacturing capabilities.
We have been retained to engage an experienced, proactive and customer focused Technical Support Engineer.
This is a fantastic opportunity to develop your engineering career within a growing UK manufacturer committed to innovation and its people.
Your main responsibilities will include
- Supporting the development, testing and continuous improvement of new and existing products.
- Contributing to research and development and new product development projects.
- Producing and maintaining engineering drawings, drawing packs and bills of materials.
- Working cross functionally with production, sales and other internal teams to ensure products are designed and manufactured effectively.
- Providing technical support to customers
- Working directly with customers to understand their needs and recommend solutions.
- Applying design for manufacture principles to optimise product quality, performance and manufacturability.
- Preparing technical information, reports and supporting documentation.
You will ideally hold a minimum of a HND in engineering or a related discipline, with previous experience in a product or manufacturing environment.
Experience in sheet metal fabrication, technical support, product development or Solid Edge would be advantageous, although technical aptitude, a positive attitude and willingness to learn are equally important.
You will be a proactive, organised and personable, confident working with customers and colleagues at all levels.
This is an excellent opportunity to develop your career within an established and growing British manufacturer, with exposure to technical support, product development, design and manufacturing.
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Technical Support Engineer in Blackburn employer: Handley James
Join a dynamic and growing SME manufacturer in the Greater Manchester area, where you will play a pivotal role in shaping the Safety, Health, Environmental and Quality strategy. Our company fosters a collaborative work culture that prioritises employee engagement and accountability, offering ample opportunities for professional growth and development. With a commitment to continuous improvement and best practices, we provide a supportive environment for you to lead impactful initiatives and drive cultural change within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer in Blackburn
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Handley James, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Technical Support Engineer in Blackburn
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Handley James specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Handley James
✨Know Your Manufacturing Processes
Before you walk into the interview with Handley James, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Handley James value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
