Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with creative agencies and help them enter the prestigious festival awards.
- Company: Join a highly reputable festival, known as the Oscars of advertising and creativity.
- Benefits: Gain invaluable experience in the creative industries and enhance your marketing skills.
- Why this job: Be part of an exciting event that shapes the future of creativity and media.
- Qualifications: Passion for events, marketing, or media; strong communication and telemarketing skills.
- Other info: Opportunity to work with a dynamic team leading up to the 2025 festival.
The predicted salary is between 28800 - 42000 £ per year.
Job Description Handle Recruitment are seeking candidates who are passionate about events, marketing, advertising or other areas of media and creativity to join an international festival of creativity in the run up to the 2025 event. The festival is highly reputable and widely regarded as the Oscars of the advertising, brand marketing and creative communications world so is a fantastic opportunity for candidates looking to gain invaluable experience within the creative industries! As the Customer Engagement or Customer Service Executive your responsibilities will include: Be the first point of call for the agencies and companies entering work for the awards Take on a customer centric approach using telemarketing skills to contact existing and new customers from the creative communications field i.e. mainly advertising/ PR / media agencies and production companies Generate entries for the festival by helping customers understand the Awards structure, rules and entry process Become an expert on the entry system, website and downloadable documents to be able to assist customers with general and specific queries Inform customers of new initiatives within the Awards and encouraging entrants to begin the entry process as the deadline approaches Regular meetings with your team and manager to report on progress and feedback information Assist the Awards team in tasks and client relation…
Customer Engagement Executive - Festival of Creativity employer: Handle Recruitment
Contact Detail:
Handle Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement Executive - Festival of Creativity
✨Tip Number 1
Familiarize yourself with the festival's history and its significance in the creative industry. Understanding what makes this event special will help you engage more effectively with potential customers and demonstrate your passion for the role.
✨Tip Number 2
Develop your telemarketing skills by practicing how to communicate clearly and persuasively. Role-playing scenarios with friends or colleagues can help you feel more confident when reaching out to agencies and companies.
✨Tip Number 3
Stay updated on the latest trends in advertising, PR, and media. This knowledge will not only enhance your conversations with clients but also position you as a knowledgeable resource when discussing the awards and entry process.
✨Tip Number 4
Network with professionals in the creative communications field. Attend industry events or join online forums to connect with potential customers and gain insights that could be beneficial in your role as a Customer Engagement Executive.
We think you need these skills to ace Customer Engagement Executive - Festival of Creativity
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Engagement Executive position. Understand the responsibilities and skills required, especially in telemarketing and customer service within the creative industries.
Tailor Your CV: Customize your CV to highlight relevant experience in events, marketing, advertising, or media. Emphasize any previous roles where you engaged with customers or worked in a creative environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creativity and events. Mention specific experiences that demonstrate your customer-centric approach and ability to communicate effectively with clients.
Highlight Relevant Skills: In your application, make sure to highlight skills such as telemarketing, customer engagement, and knowledge of the creative communications field. Provide examples of how you've successfully used these skills in past roles.
How to prepare for a job interview at Handle Recruitment
✨Show Your Passion for Creativity
Make sure to express your enthusiasm for events, marketing, and the creative industries during the interview. Share any relevant experiences or projects that highlight your passion and understanding of the field.
✨Demonstrate Customer-Centric Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Highlight your telemarketing skills and your ability to understand and meet customer needs, especially in a creative context.
✨Know the Awards Inside Out
Familiarize yourself with the festival's awards structure, rules, and entry process. Being able to discuss these details confidently will show your commitment and readiness to assist customers effectively.
✨Be Ready for Team Collaboration
Since regular meetings with the team are part of the role, be prepared to discuss your experience working in teams. Share how you communicate progress and feedback, and how you contribute to a collaborative environment.
