At a Glance
- Tasks: Install, service, and repair stairlifts in customers' homes across the South East.
- Company: Join a supportive team that values hands-on skills and practical experience.
- Benefits: Full training provided, competitive pay, overtime opportunities, and on-call bonuses.
- Other info: Flexible schedule with regular overtime and a positive work environment.
- Why this job: Own your day, manage your workload, and make a real difference in people's lives.
- Qualifications: Hands-on experience with tools; electrical, joinery, or mechanical skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
We’re recruiting a Field Service Engineer to join our team, covering the South East of London and Kent/ Sussex and East Sussex - Crawley being the ideal location to be based. You don’t need to come from a traditional engineering background to succeed here. This role is ideal if you’ve worked in a hands-on, practical environment and are comfortable using tools, fault-finding and working independently. Experience involving electrical work, joinery, mechanical tasks or installation-based roles is beneficial and full training is provided.
You’ll spend your day installing, servicing and repairing our stairlifts in customers’ homes. Just as important as technical ability is your drive to do a great job, manage your own workload and deliver a positive, professional customer experience. This is a role for someone who enjoys owning their day, planning their time effectively and pushing themselves to succeed.
A full, clean driving licence is required as you’ll be travelling within your region, and you’ll take part in a 1-in-4 on-call rota, with additional payments for call-outs.
Schedule:
- Monday to Thursday: 8:00am – 4:30pm
- Friday: 8:00am – 3:30pm
- Regular, consistent overtime available
- Weekend availability
- 1 in 4 on-call rota for evenings and weekends (paid if called out)
Field Service Engineer - Crawley employer: Handicare
Join our dynamic team as a Field Service Engineer in Crawley, where we prioritise employee growth and a supportive work culture. With comprehensive training provided, you’ll have the opportunity to develop your skills while enjoying a flexible schedule and competitive overtime options. Our commitment to delivering exceptional customer service ensures that every day is rewarding, making us an excellent employer in the South East.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Crawley
✨Tip Number 1
Get to know the company! Research their values and mission. When you show up for an interview, drop in some knowledge about what they do and how you can contribute. It’ll make you stand out as someone who’s genuinely interested.
✨Tip Number 2
Practice your hands-on skills! Since this role is all about practical work, brush up on your fault-finding and installation techniques. Maybe even do a mock installation at home to show off your skills during the interview.
✨Tip Number 3
Be ready to talk about your time management! This job requires you to manage your own workload, so come prepared with examples of how you’ve successfully planned and executed tasks in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Field Service Engineer - Crawley
Some tips for your application 🫡
Show Your Practical Side:We want to see how your hands-on experience can shine through in your application. Highlight any relevant skills or experiences, like using tools or fault-finding, that demonstrate your ability to tackle practical tasks.
Tailor Your Application:Make sure to customise your application to fit the Field Service Engineer role. Use keywords from the job description and relate your past experiences to the responsibilities mentioned, so we can see why you’re a great fit!
Emphasise Customer Experience:Since delivering a positive customer experience is key, share examples of how you've managed customer interactions in the past. We love candidates who can show they care about doing a great job and making customers happy.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Handicare
✨Know Your Tools
Familiarise yourself with the tools and equipment relevant to the role. Even if you don’t have a traditional engineering background, showing that you understand basic tools and their uses can set you apart. Be ready to discuss any hands-on experience you've had.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled practical problems in previous roles. Whether it’s fault-finding or repairs, demonstrating your ability to think on your feet and resolve issues will impress the interviewers.
✨Emphasise Customer Experience
Since this role involves working directly in customers' homes, highlight any experience you have in customer service. Talk about how you ensure a positive experience and manage your workload effectively while maintaining professionalism.
✨Plan Your Availability
Be clear about your availability for the on-call rota and any potential overtime. Showing that you’re flexible and willing to go the extra mile can make a great impression. It’s all about demonstrating your commitment to the role!
