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- Tasks: Manage customer enquiries and convert them into confirmed orders for innovative lift solutions.
- Company: Join a leading company in the accessibility industry with a focus on inclusivity.
- Benefits: Enjoy a competitive salary, commission, company car, and 33 days holiday.
- Why this job: Be a key player in transforming lives through accessible lift solutions.
- Qualifications: Experience in sales, excellent communication skills, and a full UK driving license.
- Other info: Inclusive recruitment process welcoming diverse applicants.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a Product Specialist to join our National Sales Team looking after our expanding range of non-stairlift products, such as Through the Floor Lifts (TFL), Platform Lifts and RFP. The role will be responsible for managing and converting customer enquiries and formal requests for proposals into confirmed orders. You will oversee the full customer journey from receiving the initial enquiry or RFP through consultation, specification, technical clarification, quotation, and order placement, ensuring a high-quality, compliant, and customer-focused experience throughout.
In addition, the role plays a key part in developing and maintaining relationships with architects, builders, developers, and other construction professionals to support residential and commercial project opportunities, including tendered and framework prospects, while promoting Savaria lift solutions through industry events and roadshows.
Key responsibilities:- Liaise with architects, builders, developers, consultants, and other construction professionals to promote Savaria products
- Build and maintain strong relationships to generate sales opportunities
- Provide early-stage technical and product input to support RFPs, tenders etc
- Identify and develop new partnership and framework opportunities within the construction and property sectors
- Be a brand ambassador, always representing the company professionally
- Represent the company at industry events, exhibitions, and roadshows
- Deliver professional product demonstrations and presentations
- Support pre-order issue and complaint resolution where necessary
- Ensure full understanding of product options, compliance requirements, installation constraints, and programme implications
- Maintain proactive communication throughout sales processes to build confidence
- Qualify inbound enquiries and RFPs to understand scope, budget, technical constraints, timelines, and evaluation criteria
- Conduct site visits, surveys, and technical consultations where required
- Recommend appropriate TFL, home lift, VPL, or IPL solutions based on feasibility, compliance, and customer or tender requirements
- Maintain strong technical product knowledge
- Ensure all proposed solutions meet relevant regulations and standards
- Successful experience in selling / promoting similar products
- Experience managing bids and tender processes
- Excellent communication and stakeholder management skills
- Ability to clearly explain technical solutions to non-technical audiences
- Strong organisational and time-management skills
- Confident managing multiple enquiries and RFP deadlines simultaneously
- Proficient with CRM systems and Microsoft Office
- Experience working on commercial and/or residential projects
- Full UK driving license with a safe driving record
- Knowledge of UK building regulations relating to lifts, platform lifts, or home adaptations
- Experience with public-sector procurement or framework tenders
- Experience working with elderly or mobility-impaired customers
- Background in home improvements, accessibility, or construction-related sales
As this role is nationally based and requires daily travel, a driving license is essential. A Company vehicle is provided.
What's in it for you?- Competitive salary and commission scheme
- Company car
- 33 days holiday (including bank holidays)
- Company pension and Life Assurance scheme
- Benefits platform with access to a health care cash plan, gym membership and many high street discounts
We welcome applications from all people regardless of their race, sex, disability, age, religion or sexual orientation. We are committed to creating an inclusive and accessible recruitment process and we encourage candidates to request any adjustments they may need to show us their full potential.
Product Specialist in York employer: Handicare Stairlifts UK
Contact Detail:
Handicare Stairlifts UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist in York
✨Tip Number 1
Network like a pro! Get out there and connect with architects, builders, and developers. Attend industry events and roadshows to meet potential employers face-to-face. Remember, it’s all about building those relationships!
✨Tip Number 2
Show off your product knowledge! Be ready to discuss the ins and outs of Through the Floor Lifts and Platform Lifts. The more you know, the more confident you’ll appear to potential employers and clients.
✨Tip Number 3
Practice your pitch! Whether it’s a formal presentation or a casual chat, being able to clearly explain technical solutions to non-technical audiences is key. Make sure you can communicate effectively and engage your listeners.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Product Specialist in York
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Specialist role. Highlight your experience with similar products and how you've successfully managed customer enquiries and proposals in the past. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills: Since this role involves liaising with architects, builders, and other professionals, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to show us you can explain technical solutions effectively to non-technical audiences.
Highlight Relevant Experience: Don’t forget to mention any experience you have with bids, tenders, or managing multiple enquiries at once. We’re looking for someone who can juggle various tasks while maintaining a high-quality customer experience, so make sure to showcase your organisational skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join the StudySmarter family!
How to prepare for a job interview at Handicare Stairlifts UK
✨Know Your Products Inside Out
As a Product Specialist, it's crucial to have a deep understanding of the products you'll be promoting. Familiarise yourself with the features, benefits, and compliance requirements of Through the Floor Lifts, Platform Lifts, and RFPs. This knowledge will help you confidently answer questions and demonstrate your expertise during the interview.
✨Showcase Your Relationship-Building Skills
The role involves liaising with architects, builders, and developers, so be prepared to discuss your experience in building and maintaining professional relationships. Share specific examples of how you've successfully generated sales opportunities through collaboration and communication, highlighting your stakeholder management skills.
✨Prepare for Technical Questions
Expect to face technical questions that assess your ability to explain complex solutions to non-technical audiences. Brush up on your ability to simplify technical jargon and practice explaining product specifications and compliance requirements in layman's terms. This will show your potential employer that you can effectively communicate with diverse stakeholders.
✨Demonstrate Your Organisational Skills
With multiple enquiries and RFP deadlines to manage, showcasing your organisational and time-management skills is key. Prepare to discuss how you prioritise tasks and manage your time effectively. Consider sharing tools or methods you use to stay organised, as this will reassure the interviewer of your ability to handle the demands of the role.
