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- Tasks: Manage customer enquiries and convert them into confirmed orders for innovative lift solutions.
- Company: Join a leading company in the accessibility industry with a focus on inclusivity.
- Benefits: Enjoy a competitive salary, commission, company car, and 33 days holiday.
- Why this job: Be a key player in transforming lives through accessible lift solutions.
- Qualifications: Experience in sales, excellent communication skills, and a full UK driving license.
- Other info: We value diversity and encourage all applicants to showcase their potential.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a Product Specialist to join our National Sales Team looking after our expanding range of non-stairlift products, such as Through the Floor Lifts (TFL), Platform Lifts and RFP. The role will be responsible for managing and converting customer enquiries and formal requests for proposals into confirmed orders. You will oversee the full customer journey from receiving the initial enquiry or RFP through consultation, specification, technical clarification, quotation, and order placement, ensuring a high-quality, compliant, and customer-focused experience throughout.
In addition, the role plays a key part in developing and maintaining relationships with architects, builders, developers, and other construction professionals to support residential and commercial project opportunities, including tendered and framework prospects, while promoting Savaria lift solutions through industry events and roadshows.
Key responsibilities:- Liaise with architects, builders, developers, consultants, and other construction professionals to promote Savaria products
- Build and maintain strong relationships to generate sales opportunities
- Provide early-stage technical and product input to support RFPs, tenders etc
- Identify and develop new partnership and framework opportunities within the construction and property sectors
- Be a brand ambassador, always representing the company professionally
- Represent the company at industry events, exhibitions, and roadshows
- Deliver professional product demonstrations and presentations
- Support pre-order issue and complaint resolution where necessary
- Ensure full understanding of product options, compliance requirements, installation constraints, and programme implications
- Maintain proactive communication throughout sales processes to build confidence
- Qualify inbound enquiries and RFPs to understand scope, budget, technical constraints, timelines, and evaluation criteria
- Conduct site visits, surveys, and technical consultations where required
- Recommend appropriate TFL, home lift, VPL, or IPL solutions based on feasibility, compliance, and customer or tender requirements
- Maintain strong technical product knowledge
- Ensure all proposed solutions meet relevant regulations and standards
- Successful experience in selling / promoting similar products
- Experience managing bids and tender processes
- Excellent communication and stakeholder management skills
- Ability to clearly explain technical solutions to non-technical audiences
- Strong organisational and time-management skills
- Confident managing multiple enquiries and RFP deadlines simultaneously
- Proficient with CRM systems and Microsoft Office
- Experience working on commercial and/or residential projects
- Full UK driving license with a safe driving record
- Knowledge of UK building regulations relating to lifts, platform lifts, or home adaptations
- Experience with public-sector procurement or framework tenders
- Experience working with elderly or mobility-impaired customers
- Background in home improvements, accessibility, or construction-related sales
As this role is nationally based and requires daily travel, a driving license is essential. A Company vehicle is provided.
What's in it for you?- Competitive salary and commission scheme
- Company car
- 33 days holiday (including bank holidays)
- Company pension and Life Assurance scheme
- Benefits platform with access to a health care cash plan, gym membership and many high street discounts
We welcome applications from all people regardless of their race, sex, disability, age, religion or sexual orientation. We are committed to creating an inclusive and accessible recruitment process and we encourage candidates to request any adjustments they may need to show us their full potential.
Product Specialist in Chelmsford employer: Handicare Stairlifts UK
Contact Detail:
Handicare Stairlifts UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist in Chelmsford
✨Tip Number 1
Get to know the company inside out! Research Savaria's products and values so you can speak confidently about how you can contribute. This will help you stand out during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with industry professionals on LinkedIn or attend relevant events. Building relationships with architects, builders, and developers can open doors for you and give you insights into the role.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience in managing bids and tenders clearly and concisely. Use examples that highlight your communication skills and ability to handle multiple enquiries at once.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note. It shows professionalism and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Product Specialist in Chelmsford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Specialist role. Highlight your experience with similar products and your ability to manage customer enquiries effectively. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills: Since this role involves liaising with various professionals, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to show us you can explain technical solutions to non-technical audiences.
Highlight Relevant Experience: Don’t forget to mention any experience you have with bids, tenders, or managing multiple enquiries. We’re looking for someone who can juggle tasks efficiently, so let us know how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. We can’t wait to hear from you!
How to prepare for a job interview at Handicare Stairlifts UK
✨Know Your Products Inside Out
As a Product Specialist, it's crucial to have a deep understanding of the products you'll be promoting. Familiarise yourself with the features, benefits, and compliance requirements of Through the Floor Lifts and Platform Lifts. This knowledge will help you confidently answer questions and demonstrate your expertise during the interview.
✨Showcase Your Relationship-Building Skills
Since the role involves liaising with architects, builders, and developers, be prepared to discuss your experience in building and maintaining professional relationships. Share specific examples of how you've successfully generated sales opportunities through collaboration and communication in past roles.
✨Prepare for Technical Questions
Expect to face technical questions related to the products and the tender process. Brush up on relevant UK building regulations and be ready to explain how you would approach a customer enquiry or RFP. Demonstrating your ability to translate technical details into clear, understandable terms for non-technical audiences will set you apart.
✨Demonstrate Your Organisational Skills
With multiple enquiries and deadlines to manage, showcasing your organisational skills is key. Prepare to discuss your time-management strategies and how you prioritise tasks. You might even want to bring a sample of your CRM system usage to illustrate how you keep track of leads and follow-ups effectively.
