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- Tasks: Install, service, and repair stairlifts in customers' homes while managing your own workload.
- Company: Join Handicare, part of the Savaria Group, a leader in accessibility solutions.
- Benefits: Earn up to £50,000 with base salary, bonuses, and overtime opportunities.
- Other info: Enjoy 33 days holiday, company vehicle, and ongoing training in a supportive environment.
- Why this job: Make a real difference in people's lives while enjoying flexible work and career growth.
- Qualifications: Hands-on experience with tools; electrical or mechanical skills are a plus.
The predicted salary is between 26000 - 27000 £ per year.
At Handicare, our purpose is simple but powerful: to make everyday life easier. We design, manufacture and install stairlifts and mobility solutions that help people live independently and safely in their own homes. We’re proud to be part of the Savaria Group, a global leader in accessibility solutions operating across North America, Europe and beyond.
We’re recruiting a Field Service Engineer to join our team, covering Brentwood, Romford, Essex, NE London and surrounding areas. This role is ideal if you’ve worked in a hands‑on, practical environment and are comfortable using tools, fault‑finding and working independently. Experience involving electrical work, joinery, mechanical tasks or installation based roles is beneficial and full training is provided.
You’ll spend your day installing, servicing and repairing our stairlifts in customers’ homes. Just as important as technical ability is your drive to do a great job, manage your own workload and deliver a positive, professional customer experience. This is a role for someone who enjoys owning their day, planning their time effectively and pushing themselves to succeed. A full, clean driving licence is required as you’ll be travelling within your region, and you’ll take part in a 1 in 4 on‑call rota, with additional payments for call‑outs.
Schedule
- Monday to Thursday: 8:00am – 4:30pm
- Friday: 8:00am – 3:30pm
- Regular, consistent overtime available
- Weekend availability
- 1 in 4 on‑call rota for evenings and weekends (paid if called out)
Requirements
- Experience in a hands‑on, practical role, comfortable using tools and working in customers’ environments
- Exposure to electrical work, joinery, mechanical tasks or installation based work (advantageous but not essential – full training provided)
- A strong work ethic and drive to succeed, with the motivation to maximise performance and earnings
- The ability to manage your own time effectively, plan your day and work independently
- A customer‑focused approach, with good communication skills and a professional manner
- Confidence working alone while also being part of a wider team
- A flexible attitude, including willingness to work overtime and take part in an on‑call rota
- Full, clean UK driving licence
- Good local or regional geographic awareness
Compensation and Benefits
This role offers strong earning potential for people willing to put the effort in. With overtime and performance, a very realistic OTE of £45,000 is achievable, and top performers regularly earn £50,000+. You decide how far you want to push your earnings.
- £26,000 – £27,000 base salary, depending on experience
- Annual bonus scheme
- Consistent overtime opportunities to significantly increase earnings
- Company vehicle with private use
- 33 days’ holiday (including bank holidays)
- Company contributory pension and 3x life assurance
- Flexible benefits platform, including healthcare, gym membership and high street discounts
- Employee Assistance Programme for you and your family
- Fully funded training and continuous development
- Career progression opportunities across Handicare and the wider Savaria Group
- Generous product discounts
Equality, Diversity and Inclusion
We welcome applications from people of all backgrounds and are committed to an inclusive and accessible recruitment process. If you need any adjustments to support you through the application process, please let us know.
Field Service Engineer in Brentwood employer: Handicare Stairlifts UK
Contact Detail:
Handicare Stairlifts UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Brentwood
✨Tip Number 1
Get to know the company! Research Handicare and understand their mission to make everyday life easier. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hands-on skills! Since this role is all about practical work, brush up on your tool usage and fault-finding techniques. You might even want to simulate some scenarios to demonstrate your problem-solving abilities during interviews.
✨Tip Number 3
Show off your customer service skills! Remember, it's not just about technical ability; it's also about delivering a positive experience for customers. Be ready to share examples of how you've gone above and beyond in previous roles.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Field Service Engineer in Brentwood
Some tips for your application 🫡
Show Your Practical Skills: When you're writing your application, make sure to highlight any hands-on experience you have. Whether it's electrical work, joinery, or mechanical tasks, we want to see how your skills can help us make everyday life easier for our customers.
Be Customer-Focused: Remember, this role is all about delivering a positive customer experience. In your application, share examples of how you've gone the extra mile for customers in the past. We love seeing that drive to do a great job!
Manage Your Time Well: Since you'll be working independently, it's important to show us that you can manage your own workload effectively. Talk about how you plan your day and prioritise tasks in your application. We appreciate candidates who take ownership of their time!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Handicare Stairlifts UK
✨Know Your Stuff
Before the interview, brush up on your technical skills related to electrical work, joinery, and mechanical tasks. Familiarise yourself with common issues that might arise with stairlifts and mobility solutions, as this will show your potential employer that you’re proactive and knowledgeable.
✨Showcase Your Customer Focus
Since this role involves working directly in customers' homes, be prepared to discuss how you’ve provided excellent customer service in the past. Share specific examples of how you’ve handled difficult situations or gone the extra mile to ensure customer satisfaction.
✨Time Management is Key
Demonstrate your ability to manage your own workload effectively. Think of examples where you’ve successfully planned your day or tackled multiple tasks at once. This will highlight your independence and organisational skills, which are crucial for a Field Service Engineer.
✨Be Ready for Practical Questions
Expect some hands-on questions or scenarios during the interview. They might ask how you would approach a specific installation or repair task. Practising these scenarios beforehand can help you articulate your thought process clearly and confidently.