At a Glance
- Tasks: Install, service, and repair mobility products to help people live independently.
- Company: Join a passionate team dedicated to making everyday life easier for customers.
- Benefits: Earn up to £38k OTE, enjoy 33 days holiday, and access health benefits.
- Other info: Flexible working hours and ongoing training in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your engineering skills.
- Qualifications: Engineering background with mechanics and electronics knowledge; full driving licence required.
The predicted salary is between 30000 - 38000 £ per year.
As a business, we offer solutions to increase the mobility of elderly and physically challenged people, to enable them to live an independent and active life. We design and manufacture our own range of straight and curved stairlifts as well as partnering with key suppliers to offer a broad product range to meet customer needs. We operate in more than 40 countries and we’re growing all the time. We are a passionate and friendly team of people who care deeply about Making Everyday Life Easier for our customers.
We have an exciting opportunity for a Field Service Engineer to join our team in the North, in Wakefield, Leeds, and surrounding areas. Within this role you will be responsible for installing, servicing and repairing our products. This role would suit you if you have an engineering background with an understanding of mechanics and electronics. Full training will be given.
In order to be successful within this role you will need to be self-motivated, driven and be able to provide great customer service. You will need to be reliable and confident working independently as well as part of a team. Due to the nature of this role, you will be required to travel within the region you are based and therefore a full, clean driving licence is required. You will also be required to take part in a 1 in 4 on-call rota for 7 days.
This is a fantastic opportunity to join a business which is continuing to grow and this role offers a realistic opportunity to earn up to £38k OTE as well as offering other benefits such as:
- Company Pension
- Health Cash Plan
- Life Cover
- 25 days holiday + bank holidays
- Comprehensive and ongoing training and development
We are a passionate and friendly team of people who care deeply about Making Everyday Life Easier for our customers and if you think you could make a positive difference in our business, we would love to hear from you!
WHAT’S IN IT FOR YOU?
We offer a package designed to attract and retain the right level of talent for this role. We want to find a great match, so if there is something missing that is important to you, please don't let it stop you getting in touch if you think you could do a great job in this role.
- 33 days holiday (including bank holidays)
- Company contributory pension and 3x Life Assurance cover
- Flexible benefits platform with access to health care, gym membership and many high street discounts
- Employee Assistance programme available to colleagues and their families, to support wellbeing
- Fully funded training and development
Requirements:
- Full Driving License
- Local geographic knowledge of the area
Schedule:
- Monday - Thursday 8am - 4.30pm, Fridays 8am - 3.30pm (39 hours)
- Overtime
- Weekend availability
- 1 in 4 on-call rota
We welcome applications from all people, regardless of their race, sex, disability, age, religion, or sexual orientation. We are committed to creating an inclusive and accessible recruitment process, and we welcome and encourage candidates to request any adjustments they may need to show us their full potential.
Unfortunately, at this time we are unable to support work sponsorship in the UK, so can only consider applications from candidates with existing eligibility to work in the UK.
Field Service Engineer in Wakefield employer: Handicare AB
Handicare is an exceptional employer located in Wakefield, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. With comprehensive training, a generous benefits package including 33 days of holiday, and opportunities for career growth, we empower our Field Service Engineers to make a meaningful impact in the lives of our customers. Join our passionate team dedicated to enhancing mobility and independence for the elderly and physically challenged.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Wakefield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Handicare. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Handicare's products and values. Show us that you’re not just another candidate; demonstrate your passion for making everyday life easier for customers and how your skills align with our mission.
✨Tip Number 3
Practice your customer service skills! As a Field Service Engineer, you'll be interacting with clients regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Handicare.
We think you need these skills to ace Field Service Engineer in Wakefield
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping others shine through. We’re all about making everyday life easier for our customers, so share why you’re excited about the role and how you can contribute to that mission.
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer position. Highlight any relevant engineering experience, especially in mechanics and electronics, and don’t forget to mention your customer service skills. We want to see how you fit into our friendly team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our passionate team!
How to prepare for a job interview at Handicare AB
✨Know Your Stuff
Make sure you brush up on your engineering knowledge, especially mechanics and electronics. Familiarise yourself with the products Handicare offers, like stairlifts, so you can speak confidently about how you would install and service them.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone out.
✨Be Ready to Talk Travel
As you'll be travelling within your region, it’s important to demonstrate your reliability and independence. Be prepared to discuss your driving experience and how you manage your time effectively while on the road.
✨Emphasise Teamwork and Independence
This role requires a balance of working alone and as part of a team. Share experiences that highlight your ability to work independently, but also how you collaborate with others when needed. This will show you're a well-rounded candidate.
