At a Glance
- Tasks: Install, service, and repair stairlifts in customers' homes.
- Company: Join a supportive team in a hands-on role with flexible working.
- Benefits: Competitive pay, overtime opportunities, and full training provided.
- Other info: 1-in-4 on-call rota with extra pay for call-outs.
- Why this job: Make a real difference in people's lives while enjoying independence at work.
- Qualifications: Hands-on experience with tools; electrical or mechanical skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
We’re recruiting a Field Service Engineer to join our team, covering Brentwood, Romford, Essex, NE London and surrounding areas. You don’t need to come from a traditional engineering background to succeed here. This role is ideal if you’ve worked in a hands‑on, practical environment and are comfortable using tools, fault‑finding and working independently. Experience involving electrical work, joinery, mechanical tasks or installation‑based roles is beneficial and full training is provided.
You’ll spend your day installing, servicing and repairing our stairlifts in customers’ homes. Just as important as technical ability is your drive to do a great job, manage your own workload and deliver a positive, professional customer experience. This is a role for someone who enjoys owning their day, planning their time effectively and pushing themselves to succeed.
A full, clean driving licence is required as you’ll be travelling within your region, and you’ll take part in a 1‑in‑4 on‑call rota, with additional payments for call‑outs.
Schedule
- Monday to Thursday: 8:00am – 4:30pm
- Friday: 8:00am – 3:30pm
- Regular, consistent overtime available
- Weekend availability
- 1 in 4 on‑call rota for evenings and weekends (paid if called out)
Stairlift Field Service Technician – Home Installations & On-Call in Brentwood employer: Handicare AB
Join a dynamic team as a Stairlift Field Service Technician, where your hands-on skills will be valued and nurtured. With a strong focus on employee growth, we offer comprehensive training and a supportive work culture that prioritises customer satisfaction and professional development. Enjoy the flexibility of managing your own schedule while working in the vibrant areas of Brentwood, Romford, and NE London, with opportunities for overtime and additional call-out payments.
StudySmarter Expert Advice🤫
We think this is how you could land Stairlift Field Service Technician – Home Installations & On-Call in Brentwood
✨Tip Number 1
Get to know the company! Research their values and mission. When you show up for an interview, drop in some knowledge about what they do and how you can contribute. It’ll make you stand out as someone who’s genuinely interested.
✨Tip Number 2
Practice your hands-on skills! Since this role is all about practical work, brush up on your installation and fault-finding techniques. Maybe even do a mock installation at home or with friends to showcase your confidence during the interview.
✨Tip Number 3
Show off your customer service skills! This job isn’t just about technical ability; it’s also about making customers happy. Think of examples where you’ve gone above and beyond for someone, and be ready to share those stories.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to highlight your skills and experiences that match the job description perfectly.
We think you need these skills to ace Stairlift Field Service Technician – Home Installations & On-Call in Brentwood
Some tips for your application 🫡
Show Your Practical Skills:When you're writing your application, make sure to highlight any hands-on experience you have. Whether it's electrical work, joinery, or mechanical tasks, we want to see how your background can fit into the role of a Field Service Technician.
Emphasise Your Customer Service Skills:This job isn't just about technical skills; it's also about providing a great customer experience. Share examples of how you've managed customer interactions in the past and how you ensure a positive outcome.
Be Clear About Your Availability:Since this role involves an on-call rota, let us know your availability upfront. If you're flexible with weekends and evenings, mention it! It shows you're committed and ready to jump in when needed.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Handicare AB
✨Know Your Tools
Familiarise yourself with the tools and equipment you’ll be using as a Stairlift Field Service Technician. Be ready to discuss your hands-on experience and how you've used these tools in previous roles. This shows you’re not just technically savvy but also practical.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in past jobs, especially those involving fault-finding or repairs. Highlighting your ability to think on your feet and resolve issues independently will impress the interviewers.
✨Customer Service Matters
Since this role involves working directly in customers' homes, emphasise your commitment to providing a positive customer experience. Share stories that demonstrate your professionalism and how you’ve managed customer interactions effectively.
✨Plan Your Time Wisely
Discuss how you manage your workload and plan your day. Being able to articulate your time management skills will show that you can handle the responsibilities of the job, especially with the on-call rota and travel involved.
