At a Glance
- Tasks: Manage facilities operations and ensure a smooth working environment for all departments.
- Company: Join Handelsbanken, a relationship bank with a strong local presence and inclusive culture.
- Benefits: Enjoy competitive salary, private medical insurance, and a generous pension contribution.
- Why this job: Make a real impact in a dynamic role that supports critical infrastructure and team collaboration.
- Qualifications: Experience in Facilities Management and excellent customer service skills are essential.
- Other info: Embrace a culture of equality and diversity while building a long-term career.
The predicted salary is between 36000 - 60000 £ per year.
The Bank’s Manchester premises, at Barbirolli Square, houses both UK function departments and some branch departments, including key critical infrastructure that supports the growing branch network. This role is vitally important to ensure the efficient operation of these departments. The role involves co‑ordinating, directing and managing all facilities management activity across BSQ.
Main Responsibilities
- Manage a team providing office facilities management support which includes reception and meeting room facilities, security and access control and post room functions.
- Maintain a good working knowledge and understanding of the various areas of support provided by team members.
- Coordinate/liaise with landlord’s maintenance, reception and security teams.
- Coordinate the maintenance of critical power systems, communicating any issues with relevant parties in a timely fashion.
- Maintain a good working knowledge of various areas of Commercial Property/Facilities Management laws and regulations applicable to the Bank.
- Maintain a good working relationship with Senior Management, UK Dept Head and other Central Depts based in the Manchester premises.
- Maintain a good understanding and application of Health & Safety laws, policies and guidelines, advising staff/depts based at the premises accordingly; ensure H&S compliance is managed effectively throughout the building and records are available and up to date.
- UK Disaster Recovery Control Group Member with specific responsibility for procedures at the Manchester premises.
- Oversee facility refurbishment, renovations and office moves.
Ideal Candidate
- Relevant experience in Facilities Management.
- Essential: IOSH or equivalent qualification.
- Desirable: NEBOSH, MIWFM or equivalent qualification.
- Excellent customer service skills; as you will be working with the team to ensure the highest level of customer service in FM, front of house and guest services.
Company Information
Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long‑term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio‑economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
Check our Handelsbanken website for further information. At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long term successful career with the Bank.
What is in it for you?
We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development. Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance. A market‑leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds).
Application next steps
Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.
How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process – just let us know by email.
This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.
Facilities Manager - Manchester employer: Handelsbanken
Contact Detail:
Handelsbanken Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager - Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field, especially those who might have insights into the role at Handelsbanken. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Handelsbanken prides itself on trust and respect, so think about how you can demonstrate these qualities during your conversation.
✨Tip Number 3
Show off your customer service skills! Since this role involves working closely with various teams, be ready to share examples of how you've provided excellent service in past positions. It’s all about making a great impression!
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you feel you don’t meet every single requirement, remember that we value diverse experiences and perspectives. Just go for it!
We think you need these skills to ace Facilities Manager - Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Manager role. Highlight your relevant experience in facilities management and any qualifications like IOSH or NEBOSH. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Customer Service Skills: Since customer service is key in this role, make sure to showcase your excellent customer service skills in your application. Share examples of how you've gone above and beyond in previous roles – we want to know how you can enhance our team's service!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Handelsbanken
✨Know Your Facilities Management Inside Out
Make sure you brush up on your knowledge of facilities management, especially the specific areas mentioned in the job description. Understand the key responsibilities like managing office facilities, security, and health & safety regulations. This will show that you're not just interested in the role but also well-prepared for it.
✨Showcase Your Team Management Skills
Since this role involves managing a team, be ready to discuss your experience in leading teams effectively. Prepare examples of how you've coordinated with different departments or handled conflicts. Highlight your customer service skills as well, as they are crucial for maintaining a positive work environment.
✨Familiarise Yourself with Relevant Laws and Regulations
Get a good grasp of the laws and regulations related to commercial property and facilities management. Being able to discuss these during your interview will demonstrate your expertise and commitment to compliance, which is vital for the role.
✨Prepare Questions for Your Interviewers
Think of insightful questions to ask your interviewers about the company culture, team dynamics, and future projects. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Remember, interviews are a two-way street!