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For Companies At a Glance
- Tasks: Manage customer accounts and deliver top-notch service in a fast-paced banking environment.
- Company: Dynamic banking institution in Manchester with a focus on customer satisfaction.
- Benefits: Competitive salary, comprehensive benefits, and a significant pension contribution.
- Why this job: Join a vibrant team and make a difference in customers' financial journeys.
- Qualifications: Strong interpersonal skills and attention to detail are essential.
- Other info: Exciting opportunities for career growth in the banking sector.
The predicted salary is between 28800 - 43200 £ per year.
A dynamic banking institution in Manchester is seeking an Assistant Banking Manager to oversee account administration and provide exceptional customer service. The role includes managing new and existing customer accounts, ensuring compliance with regulations, and supporting marketing initiatives.
Ideal candidates should have strong interpersonal skills, attention to detail, and an ability to work under pressure.
Competitive salary and comprehensive benefits package offered, including a significant pension contribution.
Assistant Banking Manager: Customer Service & Lending Ops in Manchester employer: Handelsbanken
Contact Detail:
Handelsbanken Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Banking Manager: Customer Service & Lending Ops in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at the bank or connect with industry professionals on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and lending operations. We can role-play with a friend or use online resources to boost our confidence.
✨Tip Number 3
Showcase your interpersonal skills during the interview. Remember, it’s not just about what you say, but how you say it. Smile, maintain eye contact, and be genuinely enthusiastic about the role!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our eagerness for the position. Plus, it’s a great way to reiterate our interest in the role.
We think you need these skills to ace Assistant Banking Manager: Customer Service & Lending Ops in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and account management. We want to see how your skills align with the role of Assistant Banking Manager, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about banking and how you can contribute to our team. We love seeing personality, so let your enthusiasm for the role come through.
Showcase Your Interpersonal Skills: Since this role involves a lot of customer interaction, make sure to highlight your strong interpersonal skills. We want to know how you handle customer queries and build relationships, so share specific examples from your past experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Handelsbanken
✨Know Your Banking Basics
Brush up on your knowledge of banking regulations and customer service best practices. Being able to discuss compliance and lending operations confidently will show that you’re serious about the role.
✨Showcase Your Interpersonal Skills
Prepare examples of how you've successfully managed customer relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to connect with clients.
✨Demonstrate Attention to Detail
Be ready to discuss how you ensure accuracy in account administration. Bring up specific instances where your attention to detail made a difference, especially in high-pressure situations.
✨Engage with Marketing Initiatives
Familiarise yourself with the bank's current marketing strategies. Be prepared to share ideas on how you could support these initiatives, showing that you’re proactive and invested in the bank’s success.
