Handelsbanken is recruiting a Service Manager (CRM) to own and operate the Salesforce CRM platform within a regulated banking environment. You will lead platform governance, security posture, and incident management, coordinating with risk and audit teams to evidence controls and remediation.
You will manage the CRM platform team, work with Delivery leads on Customer Lifecycle initiatives, and ensure operational readiness for releases and changes across the Salesforce ecosystem.
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Salesforce CRM Platform Lead in London employer: Handelsbanken
Handelsbanken is an exceptional employer that prioritises a values-led culture of trust, respect, and long-term thinking, making it an ideal workplace for those seeking meaningful careers in banking. Located in Kings Cross, the role of Corporate Banking Manager offers not only competitive benefits and a flexible working environment but also ample opportunities for professional growth and community impact, all while being part of a bank recognised for its customer satisfaction and safety. Join us to build lasting relationships and contribute to a sustainable banking model that truly puts customers first.