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- Tasks: Assist in managing banking operations and provide excellent customer service.
- Company: Handelsbanken is a relationship bank focused on local decision-making and customer needs.
- Benefits: Enjoy competitive salary, private medical insurance, and a 15% pension contribution.
- Why this job: Join a supportive team culture that values personal development and long-term career growth.
- Qualifications: Strong communication skills and attention to detail; experience in banking is a plus.
- Other info: Open to all backgrounds; we encourage everyone to apply!
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Assistant Banking Manager – Shrewsbury role at Handelsbanken
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Join to apply for the Assistant Banking Manager – Shrewsbury role at Handelsbanken
- Working alongside the rest of the branch team to achieve joint goals in the branch business plan, involving Corporate and Private Banking Manager colleagues when a customer need has been identified
- Preparation of facility letters and other account documentation
- Completion of all documentary requirements for lending facilities following credit approval through to drawdown, including instructing and being the ongoing liaison point with lawyers and valuers, ensuring all conditions precedent and conditions of sanction are satisfied prior to drawdown (acting as a line of defence)
- Ongoing and annual account reviews to ensure compliance with the Bank\’s documentation and other requirements
- Account administration of new and existing customers including significant direct customer contact and providing excellent customer service
- Involvement and liaison with internal departments, especially CDD, AML remediation and UKJ to ensure the branch AML and KYC records meet the highest regulatory standards
- Liaison with internal departments and external counterparties to ensure the highest levels of customer service and good administrative order are delivered
- Support of marketing initiatives, assisting the branch in building positive and long lasting relationships with local professionals, whilst undertaking daily responsibilities
- General office management and providing support to the Branch Manager regarding health and safety issues, compliance, general administration, self-assessment etc.
- Additional key deliverables and/or personal development activities will be considered/discussed at PLUS discussions as part of the Wheel process.
Job Introduction
Main Responsibilities
- Working alongside the rest of the branch team to achieve joint goals in the branch business plan, involving Corporate and Private Banking Manager colleagues when a customer need has been identified
- Preparation of facility letters and other account documentation
- Completion of all documentary requirements for lending facilities following credit approval through to drawdown, including instructing and being the ongoing liaison point with lawyers and valuers, ensuring all conditions precedent and conditions of sanction are satisfied prior to drawdown (acting as a line of defence)
- Ongoing and annual account reviews to ensure compliance with the Bank\’s documentation and other requirements
- Account administration of new and existing customers including significant direct customer contact and providing excellent customer service
- Involvement and liaison with internal departments, especially CDD, AML remediation and UKJ to ensure the branch AML and KYC records meet the highest regulatory standards
- Liaison with internal departments and external counterparties to ensure the highest levels of customer service and good administrative order are delivered
- Support of marketing initiatives, assisting the branch in building positive and long lasting relationships with local professionals, whilst undertaking daily responsibilities
- General office management and providing support to the Branch Manager regarding health and safety issues, compliance, general administration, self-assessment etc.
- Additional key deliverables and/or personal development activities will be considered/discussed at PLUS discussions as part of the Wheel process.
Ideal Candidate
Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply – so if you are worried you don\’t meet all the criteria, get in touch anyhow and let us do the worrying…
- The successful applicant will have the ability to build strong professional relationships at all levels and represent Handelsbanken effectively. There will be significant contact with customers and external professionals and effective interpersonal and communication skills (both written and verbal) are therefore essential.
- The applicant must be a strong team player, flexible, proactive and conscientious and bring a positive attitude. The successful candidate will work with integrity and discretion and be able to work effectively under pressure.
- The successful candidate will have full appreciation of the need to provide and be able to deliver an exceptional level of service to existing and potential customers. They will have strong attention to detail and an organised approach to work, and will be able to demonstrate their ability to work with high levels of accuracy.
- Previous experience in dealing with lending documentation/security and AML/KYC procedures for both personal and business customers/transactions would be advantageous.
- In order to successfully undertake this role, a high level of computer literacy (Microsoft Word and Excel) is essential. Training will be provided on additional internal IT systems.
Company Information
Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
Check our Handelsbanken website for further information
At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank.
What is in it for you?
- We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development.
- Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance
- A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds)
Application next steps
Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.
How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process – just let us know by email uk_talent@careers.handelsbanken.co.uk .
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Finance and Sales
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Industries
Banking
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Assistant Banking Manager - Shrewsbury employer: Handelsbanken
Contact Detail:
Handelsbanken Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Banking Manager - Shrewsbury
✨Tip Number 1
Familiarise yourself with Handelsbanken's values and culture. Understanding their decentralised approach and commitment to customer relationships will help you align your responses during interviews, showcasing how you can contribute to their unique environment.
✨Tip Number 2
Network with current or former employees of Handelsbanken. Engaging with them can provide valuable insights into the role and the company culture, which you can leverage in your conversations with recruiters.
✨Tip Number 3
Prepare to discuss your experience with lending documentation and AML/KYC procedures. Highlighting specific examples from your past roles will demonstrate your expertise and readiness for the responsibilities outlined in the job description.
✨Tip Number 4
Showcase your interpersonal skills by preparing scenarios where you've successfully built relationships with customers or colleagues. This will illustrate your ability to thrive in a team-oriented environment, which is crucial for the Assistant Banking Manager role.
We think you need these skills to ace Assistant Banking Manager - Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Assistant Banking Manager role. Focus on your customer service abilities, teamwork, and any experience with lending documentation or AML/KYC procedures.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal and communication skills. Mention specific examples of how you've built professional relationships and provided excellent customer service in previous roles.
Highlight Attention to Detail: In your application, emphasise your strong attention to detail and organisational skills. Provide examples of how you have successfully managed documentation and compliance in past positions.
Show Enthusiasm for the Role: Express your genuine interest in the position and the values of Handelsbanken. Mention why you want to work for them specifically and how you can contribute to their goals and culture.
How to prepare for a job interview at Handelsbanken
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of the Assistant Banking Manager position. Familiarise yourself with lending documentation, AML/KYC procedures, and the importance of customer service in banking. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Interpersonal Skills
Since this role involves significant customer interaction, be prepared to discuss your experience in building professional relationships. Share examples of how you've effectively communicated with clients and colleagues, highlighting your ability to work as part of a team.
✨Demonstrate Attention to Detail
Given the importance of accuracy in banking, be ready to provide examples of how you've maintained high standards in your previous roles. Discuss any experiences where your attention to detail made a difference, especially in compliance or documentation tasks.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street, so prepare thoughtful questions about the branch's goals, team dynamics, and the bank's approach to customer service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.