Handelsbanken in London invites applications for a Service Desk Analyst to join the UK IT Services team. You will provide first-line support to our branch network and London/Manchester offices, handling incidents, requests, and password resets with a focus on customer service and timely resolution.
The role requires strong English, ITIL awareness, and hands-on knowledge of Windows 10, AD, and service management tools. It is a full-time, on-site position with shift coverage.
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1st Line Service Desk Analyst: IT Support & Customer Care employer: Handelsbanken
Handelsbanken is an exceptional employer that prioritises a values-led culture of trust, respect, and long-term thinking, making it an ideal workplace for those seeking meaningful careers in banking. Located in Kings Cross, the role of Corporate Banking Manager offers not only competitive benefits and a flexible working environment but also ample opportunities for professional growth and community impact, all while being part of a bank recognised for its customer satisfaction and safety. Join us to build lasting relationships and contribute to a sustainable banking model that truly puts customers first.
