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For Companies At a Glance
- Tasks: Assist customers with payments and transfers while providing top-notch support.
- Company: A leading international bank known for its supportive culture.
- Benefits: Competitive salary, benefits, and personal development opportunities.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong customer service skills and excellent communication abilities.
- Other info: Great opportunity for growth in a fast-paced banking environment.
The predicted salary is between 15600 - 24000 £ per year.
A prominent international bank is seeking a Customer Support Representative in Manchester. This role involves taking customer calls related to payments and transfers, providing solutions, and supporting branching activities.
The ideal candidate will have strong customer service ethics, exceptional communication skills, and the ability to work well under pressure.
The position offers a competitive salary, benefits, and opportunities for personal development within a supportive organization.
Part-Time Banking Support Specialist – Payments & Cards in Manchester employer: Handelsbanken plc
Contact Detail:
Handelsbanken plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Banking Support Specialist – Payments & Cards in Manchester
✨Tip Number 1
Make sure you know the ins and outs of the banking industry, especially payments and transfers. Brush up on common customer queries and solutions so you can impress during your interviews!
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to simulate customer calls. This will help you feel more confident and ready to tackle any situation that comes your way.
✨Tip Number 3
Don’t forget to showcase your ability to work under pressure. Think of examples from your past experiences where you’ve handled stressful situations effectively and be ready to share them in your interview.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’re here to support you every step of the way, so take advantage of our resources and get that application in!
We think you need these skills to ace Part-Time Banking Support Specialist – Payments & Cards in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you’ve handled similar situations in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a personal touch!
Showcase Your Problem-Solving Skills: In your application, give examples of how you’ve successfully resolved customer issues in high-pressure situations. We’re keen to see your ability to think on your feet and provide effective solutions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Handelsbanken plc
✨Know Your Stuff
Before the interview, make sure you understand the basics of banking, especially payments and transfers. Brush up on common customer queries and solutions so you can demonstrate your knowledge and confidence during the conversation.
✨Show Off Your Communication Skills
Since this role requires exceptional communication, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable explaining complex topics in simple terms.
✨Stay Calm Under Pressure
Prepare for potential scenarios where you might need to handle difficult customer situations. Think about how you would respond to an upset customer and practice staying calm and collected while providing solutions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their approach to customer service or how they support personal development within the team. This shows you’re genuinely interested and engaged.
