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- Tasks: Join us as a Spa Associate, ensuring outstanding customer experiences and maintaining spa cleanliness.
- Company: Hand & Stone is a leading franchise in massage and facial services with over 500 locations across North America.
- Benefits: Enjoy competitive pay, flexible hours, employee discounts, and opportunities for career advancement.
- Why this job: Be part of a fun, positive work environment where your customer service skills shine and growth is encouraged.
- Qualifications: Must be 18+, have a high school diploma, and possess excellent organisational and customer service skills.
- Other info: We offer both full-time and part-time positions to fit your busy lifestyle!
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Bedminster, is seeking a spa associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!
Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!
We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!
Responsibilities:- Detailed knowledge of the menu of services – don’t worry, we’ll train you!
- Have excellent customer service to members and guests, while building relationships that last
- Capable of working flexible hours
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Bring a positive and energetic attitude
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
- Competitive Compensation - hourly wage PLUS commissions.
- Contests - do you want to put your sales skills to the test? See what we have in store!
- Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
- Ongoing Training - We are ALWAYS learning and improving.
- Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
- Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
- Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?
- Having a high school diploma or equivalent is required
- Must be 18 years old or older
- Must be exceptionally organized and have great attention to detail
- Must be a strong team player with the ability to work independently with minimal supervision
Spa Associate employer: Handandstonebedminster
Contact Detail:
Handandstonebedminster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Associate
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with the team. Whether it's a phone call or an in-person visit, let your energetic personality shine through. This will demonstrate that you embody the friendly and positive attitude they are looking for.
✨Tip Number 2
Familiarise yourself with the services offered at Hand & Stone before your interview. Knowing the menu of services will not only impress the hiring team but also show your genuine interest in the role and the spa industry.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as a Spa Associate, which can be invaluable during your application process.
✨Tip Number 4
Be prepared to discuss your flexibility regarding work hours. Since the job offers various shifts, highlighting your availability and willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Spa Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Spa Associate at Hand & Stone. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the qualities that Hand & Stone is looking for, such as being energetic, organised, and a strong team player. Use specific examples from your past experiences that demonstrate these traits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your motivation to succeed. Mention how you can contribute to creating an outstanding experience for clients at the spa.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Handandstonebedminster
✨Show Your Energetic Personality
As a Spa Associate, your energy and enthusiasm are key. Make sure to convey your vibrant personality during the interview. Share examples of how you've positively impacted customer experiences in previous roles.
✨Demonstrate Customer Service Skills
Prepare to discuss your customer service experience in detail. Think of specific situations where you went above and beyond for a customer, as this will highlight your ability to build lasting relationships with clients.
✨Familiarise Yourself with Spa Services
Even though training will be provided, having a basic understanding of the services offered at Hand & Stone can set you apart. Research common spa treatments and be ready to discuss them, showing your genuine interest in the industry.
✨Ask About Flexibility and Growth Opportunities
Since the role offers flexible hours, come prepared with questions about scheduling and career advancement. This shows that you're serious about finding a position that fits your lifestyle while also being committed to growing within the company.
