At a Glance
- Tasks: Lead a team to provide exceptional service and create a welcoming atmosphere for guests.
- Company: Join the vibrant Hand & Sceptre, part of Mitchells & Butlers.
- Benefits: Flexible hours, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days paid holiday, high-street discounts, and free shares!
- Why this job: Make lasting memories while building friendships and gaining valuable leadership experience.
- Qualifications: Passion for great service and ability to lead a team.
The predicted salary is between 20000 - 25000 £ per year.
As Part Time Shift Supervisor at the Hand & Sceptre, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.
WHAT’S IN IT FOR ME?
- Flexible shifts – to fit around you.
- 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high‑street shopping discounts; and free shares.
- Free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
- Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Guest-Focused Shift Leader | Flexible Hours & Perks in Southborough employer: Hand-
At the Hand & Sceptre, we pride ourselves on being an exceptional employer that values flexibility and employee well-being. With a vibrant work culture that encourages fun and camaraderie, our team members enjoy generous discounts across our brands, financial support through Wagestream, and opportunities for personal growth and development. Join us to be part of a supportive environment where you can thrive while delivering outstanding service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Focused Shift Leader | Flexible Hours & Perks in Southborough
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your people skills! As a Guest-Focused Shift Leader, you'll need to show off your ability to connect with guests and lead a team. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 3
Be ready to share your passion for service! During the interview, talk about your experiences in hospitality and how you’ve made guests feel welcome. Show them you’re all about creating great experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Hand & Sceptre.
We think you need these skills to ace Guest-Focused Shift Leader | Flexible Hours & Perks in Southborough
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for great service shine through. We want to see how much you care about making guests feel welcome and valued, so share any relevant experiences that highlight your passion.
Be Yourself:We’re all about authenticity at StudySmarter. Don’t be afraid to let your personality come through in your application. Whether it’s a fun anecdote or a unique perspective, we want to know the real you!
Highlight Leadership Skills:As a Shift Supervisor, you’ll be leading a team, so make sure to showcase any leadership experience you have. Talk about times you’ve trained others or taken charge in a busy environment – we love to see that proactive spirit!
Apply Through Our Website:To make things easy for us both, apply directly through our website. It streamlines the process and ensures your application gets to the right place quickly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hand-
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing excellent service during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate that you truly understand the importance of guest satisfaction.
✨Highlight Leadership Experience
As a Shift Supervisor, you'll be leading a team, so it's crucial to showcase any leadership experience you have. Talk about times when you've trained or mentored others, and how you’ve motivated your team to achieve great results. This will show that you're ready to take on the responsibilities of the role.
✨Know the Company Culture
Familiarise yourself with Mitchells & Butlers' values and culture. Mention how you align with their focus on teamwork and creating a welcoming environment. This shows that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare Questions for Them
At the end of the interview, be ready with thoughtful questions about the role and the company. Ask about team dynamics, training opportunities, or how they celebrate successes. This not only shows your interest but also helps you determine if this is the right fit for you.
