At a Glance
- Tasks: Lead a dynamic spa team and drive sales while ensuring an exceptional client experience.
- Company: Join Hand and Stone Massage and Facial Spa, a leader in wellness and relaxation.
- Benefits: Enjoy competitive pay, bonuses, discounts, and flexible scheduling.
- Other info: Opportunity for professional development and a vibrant team culture.
- Why this job: Make a real impact in the wellness industry and grow your career in a supportive environment.
- Qualifications: 2-3 years of management experience in spa, retail, or hospitality.
The predicted salary is between 28 - 28 £ per hour.
Benefits
- Training & development
- Competitive salary
- Employee discounts
- Paid time off
- Bonus based on performance
- Flexible schedule
Now Hiring Spa Manager!
Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa.
The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.
Spa Manager Performance will be based on the following metrics
- Membership Conversion –you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
- Revenue –you understand how to drive revenue via scheduling, marketing and upgrading services.
- Recruiting –you are passionate about building a team of passionate spa professionals!
- Operations –you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!
Benefits and Compensation
- The salary range is $25-$28/hour, depending on experience.
- Bonuses of up to $10k/year based on the spa's performance.
- One-week PTO for the first year accumulated at 0.77 hours per week , then Two weeks paid vacation after the 2nd year, accumulated at 1.54 hours per week.
- One complimentary Swedish massage or Classic facial service per month.
- All retail products can be purchased at a 30% discount.
- Unsubsidized supplemental insurance through Aflac
- Unsubsidized 401(k)
What you need to succeed in this role
- 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
- Flexible schedule –this role requires a variety of hours which may include nights and a weekend day.
- Ability to promote the benefits of massage and skin care services.
- MGR256
- #J-18808-Ljbffr
Spa Manager in Portsmouth employer: Hand & Stone Franchise Corp
At Hand & Stone Massage and Facial Spas, we pride ourselves on being an exceptional employer that prioritises employee well-being and growth. With flexible schedules, comprehensive training, and a supportive team environment, we empower our Spa Sales & Experience Consultants to thrive while delivering outstanding service to our clients. Join us in creating memorable experiences and enjoy the benefits of performance bonuses and advancement opportunities in a wellness-focused atmosphere.
Contact Details:
Hand & Stone Franchise Corp Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Manager in Portsmouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hand & Stone Franchise Corp. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hand & Stone Franchise Corp
Don't be shy about reaching out to Hand & Stone Franchise Corp directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Manager in Portsmouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hand & Stone Franchise Corp and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hand & Stone Franchise Corp
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
