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- Tasks: Create unforgettable experiences for clients while meeting sales goals and providing top-notch service.
- Company: Join Hand & Stone, a leader in wellness with 20 years of success.
- Benefits: Enjoy competitive pay, childcare discounts, flexible schedules, and opportunities for growth.
- Why this job: Make a real difference in people's lives while enhancing your own experience.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Supportive environment with training and development to boost your career.
The predicted salary is between 24000 - 36000 £ per year.
Benefits:
- Childcare Discounts
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our client's month.
What sets Hand & Stone Apart:
- Opportunity: This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
- Convenience: We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
- Training and Growth: Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
- Family Focused: Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program.
Our Spa Associates:
- Meet membership sales goals.
- Have a detailed knowledge of the menu of services.
- Provide excellent customer service to members and guests, while building lasting connections.
- Effectively communicate sales, promotions, and service options with clients.
- Uphold spa cleanliness standards.
- Answer phones, schedule appointments, and file documents.
- Perform various other duties as assigned.
Spa Sales and Guest Service Associate in North East employer: Hand & Stone Franchise Corp
Contact Detail:
Hand & Stone Franchise Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Sales and Guest Service Associate in North East
✨Tip Number 1
Get to know the spa's vibe! Before your interview, pop in for a treatment or just to chat with the staff. This way, you can show off your knowledge about their services and how you can contribute to that 5-star experience.
✨Tip Number 2
Practice your people skills! As a Spa Associate, you'll be all about connecting with clients. Role-play common scenarios with friends or family to boost your confidence in providing excellent customer service.
✨Tip Number 3
Show your passion for wellness! When chatting with the hiring team, share why you love the spa industry and how you can help enhance clients' experiences. Your enthusiasm will shine through and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Spa Sales and Guest Service Associate in North East
Some tips for your application 🫡
Show Your Passion for Wellness: When writing your application, let your enthusiasm for the wellness industry shine through. We want to see how much you care about creating those 5-star experiences for our clients!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our mission of making every visit memorable.
Be Personable: Remember, we’re looking for Spa Associates who can connect with clients and co-workers alike. Use a friendly tone in your application to show us your personality and how you’d fit into our team.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get you on the path to joining our amazing team!
How to prepare for a job interview at Hand & Stone Franchise Corp
✨Know the Spa Inside Out
Before your interview, make sure you’re familiar with Hand & Stone's services and offerings. This knowledge will not only impress your interviewers but also help you answer questions about how you can contribute to creating those 5-star experiences.
✨Showcase Your People Skills
As a Spa Sales and Guest Service Associate, connecting with clients is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone’s experience memorable.
✨Emphasise Your Flexibility
With a variety of shifts available, it’s important to highlight your availability and willingness to adapt. Be ready to discuss how you can fit into their flexible scheduling model and support the team during busy times.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how success is measured in the role. This shows your genuine interest in growth and commitment to the company’s mission.
