At a Glance
- Tasks: Lead daily operations of a busy spa and manage staff effectively.
- Company: Join a rapidly growing company with over 500 locations across the U.S.
- Benefits: Enjoy flexible schedules, paid time off, and exclusive employee rewards.
- Why this job: Be part of a supportive culture that values employee happiness and career growth.
- Qualifications: Must have 3-5 years of management experience in retail or health and wellness.
- Other info: Opportunity for career development as we expand into new regions.
The predicted salary is between 48000 - 72000 £ per year.
This is an amazing opportunity to join a growing company with amazing benefits. We have gone from 1 employee to over 100 within 5 years. Loads of opportunity for growth and career development. The Midlothian location is very successful and the current manager is moving to open a new region in Virginia Beach!
Only apply if you have at least 3 to 5 years management experience, have worked in retail or in the health and wellness industry.
Do NOT apply if you are a job hopper – you need to show that you have stayed at least 2 years in each role.
POSITION SUMMARY
Our Spa Manager will execute the day-to-day operations of a high volume spa, along with specific assigned responsibilities. A more extensive list of the responsibilities is as follows:
- Oversee and manage the daily operations of a busy spa
- Ability to promote the health and wellness benefits of both massage therapy and facials
- Learn about our products and services for effective, clear communication
- Handle administrative tasks including but not limited to payroll, scheduling, inventory, ordering and reporting
- Uphold store cleanliness standards in the entire spa
- Oversee training of staff
- Create and aid in implementation of sales goals for staff.
- Oversee implementation of corporate protocols.
POSITION REQUIREMENTS
- A passion for people and sales
- High level of enthusiasm
- Capability to work flexible hours, specifically nights, weekends (Sundays) and holidays
- Excellent verbal and written communication skills
- A fast learner, with a positive attitude; remain calm in fast pace environment
- Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
- Exceptional with organizing and prioritizing; attention to detail and multi-tasking
- Critical thinking skills, including customer conflict resolution
- Demonstrated ability to balance coaching/mentoring with disciplining
BENEFITS WE OFFER
- Paid time off
- Professional and safe work environment
Compensation: 60000
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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I want to get text messages for this job from Hand & Stone Virginia and Maryland.
Have you spent more than 2 years at each role in the past? *
Have you managed more than 10 people? *
I was referred to this position by a current employee
Who referred you?
Hand & Stone Advantages
Being part of the Hand & Stone team enables you to take advantage of these exclusive benefits:
Flexible Schedule
Sense of Community Culture
Employee Rewards Program
In-house contests and bonus opportunities, Employee referral bonuses
ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon Wireless cellular plans, Child care
\”Hand & Stone has been the perfect place for me to work for the past 7 years as everything is provided allowing me to focus on my clients\’ needs 100%.\”
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Future Opening: employer: Hand & Stone Franchise Corp
Contact Detail:
Hand & Stone Franchise Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Future Opening:
✨Tip Number 1
Make sure to highlight your management experience in retail or health and wellness during any conversations you have. This is crucial as they are looking for candidates with at least 3 to 5 years in a management role.
✨Tip Number 2
Demonstrate your commitment to long-term roles by preparing examples of how you've stayed in previous positions for at least two years. This will help you stand out, especially since they specifically mention not wanting job hoppers.
✨Tip Number 3
Familiarise yourself with the health and wellness benefits of massage therapy and facials. Being knowledgeable about their services will show your enthusiasm and ability to promote these benefits effectively.
✨Tip Number 4
Be prepared to discuss your experience with managing teams and achieving sales goals. They value leadership and the ability to motivate staff, so having specific examples ready will be beneficial.
We think you need these skills to ace Future Opening:
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience, particularly in retail or the health and wellness industry. Emphasise any roles where you stayed for at least two years to align with the company's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for people and sales. Mention specific examples of how you've successfully managed teams and met sales goals in previous roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Spa Manager position, such as conflict resolution, organisation, and communication. Use specific examples to demonstrate these abilities.
Show Enthusiasm for the Role: Convey your enthusiasm for the opportunity to work at Hand & Stone. Mention your willingness to work flexible hours and your commitment to creating a positive experience for both employees and clients.
How to prepare for a job interview at Hand & Stone Franchise Corp
✨Show Your Management Experience
Make sure to highlight your 3 to 5 years of management experience during the interview. Be prepared to discuss specific examples of how you've successfully managed teams and operations in previous roles, especially in retail or health and wellness.
✨Demonstrate Passion for Health and Wellness
Express your enthusiasm for the health and wellness industry. Share any personal experiences or insights that showcase your commitment to promoting wellness, as this will resonate well with the company's values.
✨Prepare for Operational Questions
Expect questions about day-to-day spa operations, including payroll, scheduling, and inventory management. Familiarise yourself with common challenges in these areas and think of solutions or improvements you could implement.
✨Emphasise Team Leadership Skills
Discuss your ability to balance coaching and mentoring with necessary discipline. Provide examples of how you've successfully trained staff and created a positive work environment, as this is crucial for the Spa Manager role.