At a Glance
- Tasks: Create memorable experiences for guests and maintain high cleanliness standards.
- Company: Join a vibrant team at M&B, where fun meets professionalism.
- Benefits: Flexible shifts, 33% dining discount, pension, and 28 days paid holiday.
- Other info: Enjoy team socials and make lifelong friends while working.
- Why this job: Be part of a supportive team that values your individuality and growth.
- Qualifications: Passion for service and attention to detail; experience not required.
The predicted salary is between 20000 - 25000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.
What you'll do in this role
- Ensure our guests want to revisit us and recommend us to their friends and family so you’ll work with the team to ensure a warm, friendly and genuine welcome or farewell.
- Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey.
- Be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
- Ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.
What we look for in our room attendants
- Passionate about great service
- Taking PRIDE in maintaining highest standards of cleanliness and safety
- Great eye for detail
- Ability to work calmly under pressure
- Whatever your level of experience, we'll give you all the training you need.
What's in it for me
- Flexible shifts – to fit around the other important things in life
- Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- On top of this, we offer a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Compensation: Competitive salary
Hotel Staff employer: Hand & Sceptre
At M&B, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and supported. With flexible shifts, generous discounts across our dining brands, and opportunities for personal growth through comprehensive training, we ensure that our staff not only enjoy their roles but also build lasting friendships. Join us in creating memorable experiences for our guests while enjoying a rewarding career in the hospitality industry.
