At a Glance
- Tasks: Lead a team to deliver exceptional service and create a welcoming atmosphere for guests.
- Company: Join the Hand & Sceptre, part of Mitchells & Butlers, known for its vibrant culture.
- Benefits: Enjoy flexible shifts, 33% dining discounts, financial tools, and fun team socials.
- Other info: Receive a pension, paid holidays, shopping discounts, and free shares!
- Why this job: Make lasting memories while building friendships and gaining valuable leadership experience.
- Qualifications: Passion for service and ability to lead and train a team.
The predicted salary is between 20000 - 25000 £ per year.
As Part Time Shift Supervisor at the Hand & Sceptre, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.
WHAT’S IN IT FOR ME?
- Flexible shifts – to fit around you.
- 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high‑street shopping discounts; free shares.
- Free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
- Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Guest-First Shift Leader | Flexible Shifts & Perks employer: Hand & Sceptre - 183687
At the Hand & Sceptre, we pride ourselves on being an exceptional employer that values flexibility and employee well-being. With a vibrant work culture that encourages fun and camaraderie, our team members enjoy generous perks such as substantial discounts across all our brands, access to financial tools like Wagestream, and opportunities for personal growth through training and development. Join us in creating memorable experiences for our guests while building lifelong friendships in a supportive environment.
Contact Details:
Hand & Sceptre - 183687 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest-First Shift Leader | Flexible Shifts & Perks
✨Tip Number 1
Network like a pro! Chat with friends, family, or even your favourite barista about job openings. You never know who might have the inside scoop on a shift supervisor role at a place like Hand & Sceptre.
✨Tip Number 2
Show up in person! If you’re keen on a specific venue, pop in and ask to speak to a manager. A friendly face can make a lasting impression, and it shows you’re genuinely interested in joining their team.
✨Tip Number 3
Get social! Follow the company on social media and engage with their posts. It’s a great way to stay updated on job openings and show your enthusiasm for their brand.
✨Tip Number 4
Apply through our website! We’ve got all the latest roles listed there, and it’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to enjoying those fab employee perks!
We think you need these skills to ace Guest-First Shift Leader | Flexible Shifts & Perks
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for great service shine through. We want to see that you genuinely care about making guests feel welcome and valued.
Highlight Your Leadership Skills:As a Shift Supervisor, you'll be leading a team, so make sure to showcase any previous experience in leadership or training. We love seeing how you've helped others grow in their roles!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Show us who you are and why you’d be a great fit for our team!
Apply Through Our Website:To make the process smooth, we encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Hand & Sceptre - 183687
✨Know the Company Culture
Before your interview, take some time to research the Hand & Sceptre and its parent company, Mitchells & Butlers. Understanding their values and what they stand for will help you align your answers with their expectations, showing that you're a great fit for their team.
✨Showcase Your People Skills
As a Shift Supervisor, you'll be leading a team and interacting with guests daily. Be prepared to share examples of how you've successfully managed teams or provided excellent customer service in the past. This will demonstrate your ability to create a welcoming environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Dress the Part
While the hospitality industry can be more casual, it's important to present yourself well. Dress smartly for your interview to make a good first impression. It shows that you take the opportunity seriously and respect the company's standards.