Duty Manager

Duty Manager

Full-Time 25000 - 30000 £ / year (est.) No home office possible
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No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Duty Manager at the Hand & Sceptre, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure you provide guests with an experience that keeps them coming back for more. Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT’S IN IT FOR ME?

  • Flexible shifts – to fit around the other important things in life.
  • A massive 33% discount across all our brands.
  • 20% discount across all our brands for up to 5 friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard!
  • Pension; 25 days paid holiday; high‑street shopping discounts; and free shares!
  • A free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING?

AS DUTY MANAGER YOU’LL…

  • Use your management experience to be an assistant to the General Manager in the day‑to‑day running of the business.
  • Train and inspire your team to deliver food, drink, and service to be proud of.
  • Be the role model and guide development within your team.
  • Ensure our guests are cared for, being the host to life’s memorable moments.
  • Strive towards and achieve business targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Duty Manager employer: Hand & Sceptre - 183687

At Premium Country Pubs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team members are valued and supported. As a Duty Manager, you'll enjoy flexible shifts, generous discounts across our brands, and numerous employee benefits including financial tools like Wagestream, 25 days of paid holiday, and opportunities for personal growth. Join us in a stunning location where you can lead a passionate team and create memorable experiences for our guests.
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Contact Detail:

Hand & Sceptre - 183687 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Get to know the company! Before you apply, take a few minutes to research the Hand & Sceptre and its values. This will help you tailor your application and show us that you're genuinely interested in being part of our team.

✨Tip Number 2

Be yourself during the interview! We want to see the real you, so don’t be afraid to let your personality shine through. Share your passion for hospitality and how you can contribute to creating memorable experiences for our guests.

✨Tip Number 3

Show off your leadership skills! As a Duty Manager, you'll be guiding a team, so share examples of how you've inspired or trained others in the past. We love hearing about your successes and how you can bring that energy to our pub.

✨Tip Number 4

Apply through our website! It’s quick and easy, and we’ve made it mobile-friendly. Plus, it gives us all the info we need to get to know you better without the hassle of a CV. Let’s get started on this journey together!

We think you need these skills to ace Duty Manager

Management Experience
Team Leadership
Training and Development
Customer Service
Business Target Achievement
Communication Skills
Problem-Solving Skills
Adaptability
Interpersonal Skills
Time Management

Some tips for your application 🫡

Keep it Simple: No need to overthink it! Our application form is designed to be quick and easy, so just be yourself and answer the questions honestly. We want to get to know the real you!

Show Your Passion: Let your enthusiasm for the role shine through! Mention why you're excited about being a Duty Manager and how you can contribute to creating those memorable moments for our guests.

Highlight Relevant Experience: Even though you don’t need a CV, make sure to mention any relevant experience you have in management or hospitality. This helps us see how you can fit into our team and lead others effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s super straightforward and ensures your application gets to us quickly. Plus, you’ll be one step closer to joining our fantastic team!

How to prepare for a job interview at Hand & Sceptre - 183687

✨Know the Company

Before your interview, take some time to research the Hand & Sceptre and its values. Understand their approach to food and drink, and how they create memorable experiences for guests. This will help you align your answers with what they’re looking for.

✨Showcase Your Management Skills

As a Duty Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've successfully led a team, trained staff, or improved service quality in previous roles. This will show them you’re ready to step up and support the General Manager.

✨Emphasise Guest Experience

Since the role focuses on providing exceptional guest experiences, think of times when you went above and beyond for customers. Share these stories during your interview to highlight your commitment to guest satisfaction and your ability to create memorable moments.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.

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