At a Glance
- Tasks: Manage group reservations and ensure a seamless guest experience with precision.
- Company: Join Hand Picked Hotels, known for luxury and exceptional service.
- Benefits: Competitive salary, employee discounts, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on teamwork and guest satisfaction.
- Why this job: Be part of a team that creates memorable experiences for guests in a luxury setting.
- Qualifications: Strong communication skills and knowledge of Opera and GDPR required.
The predicted salary is between 22050 - 26950 £ per year.
Hand Picked Hotels is seeking a Reservations Specialist at our Group Reservations Office, based at Crathorne Hall Hotel in Yarm.
You will manage leisure and spa enquiry handling, bookings with precision, and maintain accurate booking records to ensure a seamless guest experience.
The role requires impeccable telephone etiquette, a proactive approach, and strong knowledge of Opera, diary management, and GDPR.
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Luxury Group Reservations Specialist in Yarm employer: Hand Picked Hotels Ltd
Hand Picked Hotels is an exceptional employer, offering a unique opportunity to lead spa operations across stunning luxury hotels in the UK. With a strong commitment to employee growth through extensive training programmes and a supportive work culture that values individuality and community, you will thrive in an environment that encourages creativity and excellence. Enjoy competitive benefits, including a generous holiday allowance and a focus on well-being, all while being part of a family-owned group dedicated to delivering magical experiences for guests.
