At a Glance
- Tasks: Supervise food and beverage service, ensuring high standards and guest satisfaction.
- Company: Join the vibrant team at Ettington Park Hotel, part of Hand Picked Hotels.
- Benefits: Earn £14 per hour, enjoy 28 days holiday, and access great training opportunities.
- Other info: Flexible hours with opportunities to build lifelong friendships in a diverse environment.
- Why this job: Be part of a dynamic team that values creativity and personal growth.
- Qualifications: Experience in hospitality and a passion for delivering exceptional guest experiences.
The predicted salary is between 14 - 14 £ per hour.
We are recruiting a Restaurant & Bar Supervisor at Ettington Park Hotel, part of Hand Picked Hotels.
Responsibilities
- Prepare food and beverage service areas to Hand Picked Hotels standards, ensuring high standards of presentation are always maintained.
- Maintain a good knowledge of food menu items, including main ingredients, allergens, and preparation style.
- Offer accurate and enticing product descriptions with recommendations based on guest preferences.
- Contribute ideas and be open to trying new ways of working to achieve departmental goals.
- Take personal ownership, operating within role parameters.
- Maintain a sound knowledge of the wine list and stock availability.
- Understand the principles of food and wine matching, different grape varieties and predominant flavours.
About you
- Current base knowledge and experience of food and beverage within a quality‑driven hotel, restaurant or hospitality environment.
- Enthusiastic and willing to take on new responsibilities.
- Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
- High level of emotional intelligence to anticipate guest needs and deliver a Hand Picked experience.
- Demonstrate the ability to deliver our guest experience standards, going above and beyond to ensure guests have a high‑quality, personalised and memorable experience.
Company Benefits
- Competitive salary package of £14 per hour, plus a share of service charge.
- Part‑time role working 5 days out of 7 (including weekends), 32 hours per week, on a rota basis.
- Company pension scheme with generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program.
- Company sickness scheme benefit.
- 28 days holiday per year including bank holidays (increasing to 33 days with length of service).
- Forward career progression with access to in‑house and external training programs, including apprenticeships up to level 7.
- Annual loyalty awards such as afternoon teas and overnight stays.
- Online retail discount platform offering savings with high‑street retailers, restaurants and a health & well‑being platform.
- Opportunity to build lifelong friendships and be part of a team that celebrates diversity and inclusion.
Legal Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
We think you need these skills to ace Restaurant & Bar Supervisor in Stratford-upon-Avon
Food and Beverage Knowledge
Presentation Skills
Customer Service Skills
Wine Knowledge
Food and Wine Matching
Emotional Intelligence
Flexibility
