At a Glance
- Tasks: Supervise food and beverage service, ensuring high standards and guest satisfaction.
- Company: Join Hand Picked Hotels, a collection of luxury country houses with unique charm.
- Benefits: Earn £14 per hour, enjoy 28 days holiday, and access training programmes.
- Other info: Flexible hours, opportunities for career growth, and a supportive work environment.
- Why this job: Be part of a team that creates magical experiences for guests in stunning locations.
- Qualifications: Experience in hospitality and a passion for delivering exceptional guest service.
The predicted salary is between 29120 - 29120 £ per year.
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand‑picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
We are currently recruiting for a Restaurant & Bar Supervisor (32 hours per week) at Ettington Park Hotel, part of Hand Picked Hotels. The only AA 4 Red Star hotel in Stratford-upon-Avon, Ettington Park is renowned as one of the finest hotels in Warwickshire. Set within 40 acres of luscious parkland in a verdant valley with the river Stour meandering through it, the spectacular country house boasts 47 characterful bedrooms and the finest seasonal cuisine served in its 2 AA Rosette restaurant.
About the Role
The role of a Restaurant & Bar Supervisor involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained. You will be expected to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style. Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences. Working towards the achievement of departmental goals, contributing ideas and being open to trying new ways of working. Take personal ownership, operating within role parameters. As Restaurant & Bar Supervisor, you will be expected to maintain a good knowledge of the wine list and stock availability. Understand the principles of food and wine matching, different grape varieties and predominant flavours. Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About you
To be considered for this role you will have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment. You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate. Having a high level of emotional intelligence, enabling you to anticipate our guests' needs ensuring they receive a Hand Picked experience. It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.
Company Benefits
- A competitive salary package of £14 per hour, plus a share of service charge.
- This is a Part-Time role working 5 days out of 7 including weekends on a rota basis, 32 hours per week, which may vary depending on business needs.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Restaurant & Bar Supervisor employer: Hand Picked Hotels Ltd
Hand Picked Hotels is an exceptional employer, offering a unique opportunity to work in one of the finest luxury hotels in Stratford-upon-Avon, where every team member is valued and encouraged to contribute to a magical guest experience. With a strong focus on employee growth through comprehensive training programmes and a supportive work culture that celebrates diversity and inclusion, you will find a rewarding environment that fosters both personal and professional development. Enjoy competitive pay, generous holiday allowances, and the chance to build lasting friendships in a picturesque setting surrounded by stunning parkland.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant & Bar Supervisor
✨Tip Number 1
Get to know the company! Research Hand Picked Hotels and their values. When you walk into that interview, show us you understand what makes them special and how you can contribute to that unique experience.
✨Tip Number 2
Practice your food and wine knowledge! Brush up on menu items, allergens, and wine pairings. We want to see you confidently recommend dishes and drinks that will wow the guests.
✨Tip Number 3
Show off your personality! The role is all about creating magical experiences for guests, so let your enthusiasm shine through. Be ready to share examples of how you've gone above and beyond in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Hand Picked team.
We think you need these skills to ace Restaurant & Bar Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you love creating magical experiences for guests, so share any relevant stories or experiences that highlight your passion!
Tailor Your Application:Make sure to customise your application to reflect the specific role of Restaurant & Bar Supervisor. Highlight your knowledge of food and beverage service, and don’t forget to mention any experience with wine pairing or menu recommendations that could impress us!
Be Personable:We value emotional intelligence and a friendly approach. In your written application, convey your ability to connect with guests and anticipate their needs. A warm, engaging tone can really make your application stand out!
Apply Through Our Website:To ensure your application gets the attention it deserves, please apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our Hand Picked team!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Know Your Menu Inside Out
Make sure you have a solid understanding of the food and drink menu, including main ingredients, allergens, and preparation styles. This knowledge will not only impress your interviewers but also show that you're ready to provide guests with accurate and enticing product descriptions.
✨Showcase Your Emotional Intelligence
During the interview, demonstrate your ability to anticipate guests' needs and how you would go above and beyond to ensure they have a magical experience. Share specific examples from your past roles where you've successfully created memorable moments for guests.
✨Be Open to New Ideas
Hand Picked Hotels values innovation and flexibility. Be prepared to discuss how you've contributed ideas in previous roles or how you would approach trying new ways of working. This shows that you're not just a follower but someone who actively seeks improvement.
✨Emphasise Team Spirit
Highlight your enthusiasm for being part of a team and how you can contribute to a positive work environment. Share experiences where you've collaborated effectively with colleagues to achieve common goals, as this aligns with the company's values of community and care.
