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- Tasks: Lead a passionate team to deliver exceptional dining experiences in a luxury hotel.
- Company: Join Hand Picked Hotels, a collection of unique luxury retreats across the UK.
- Benefits: Enjoy a competitive salary, generous holiday, and discounts on stays and dining.
- Why this job: Be part of a vibrant team that values individuality and guest satisfaction in stunning locations.
- Qualifications: Previous management experience in fine dining and a passion for outstanding customer service required.
- Other info: Opportunities for career progression and training, plus a supportive work environment.
The predicted salary is between 40000 - 45000 £ per year.
Hand Picked Hotels
About the Role
- The role of a Restaurant Manager is to be responsible for ensuring that the Restaurant Team consistently delivers exceptional service, putting the guest at the heart of all activities.
- You will be leading the team in the effective delivery of department goals, planning and organising work activities, seeking to continuously improve ways of working and engaging the team to do the same.
- Maintaining a safe, healthy and secure workplace environment, following all work protocols and engaging the team with training and upsell initiatives.
- Building effective relationships to create a positive learning environment will be a key requirement to ensure the success of the department and team.
- Making clear, confident decisions, will be second nature to you, consulting with others where needed ensuring you all reach the same goals.
- Being able to demonstrate a good understanding of business financials including labour costs, forecasting and budgets.
- Most of all we will want you to be inspired, have fun and enjoy being part of our Passionate Hand Picked Team.
- Previous management experience working in a fine or high-end dining restaurant within a luxury Hotel environment is required for this role.
- It is essential you can demonstrate an excellent level of knowledge of both food and wine and enjoy keeping up to date with current trends.
- Proven experience of managing, coaching and developing teams, and you will enjoy motivating others to be their best, achieve their goals and full potential.
- Being driven to deliver outstanding and memorable customer service will be your passion and motivation. You will be excellent at building a rapport with colleagues and guests.
- Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.
Company Benefits
- A competitive salary package of £40,247 per annum, plus a share of service charge.
- This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
- Discounted staff stays in our hotels and on food & drink.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
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Restaurant & Bar Manager employer: Hand Picked Hotels Ltd
Contact Detail:
Hand Picked Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant & Bar Manager
✨Tip Number 1
Familiarise yourself with Hand Picked Hotels' values and mission. Understanding their commitment to individuality, care, and guest delight will help you align your approach during interviews and discussions.
✨Tip Number 2
Research the specific offerings at Rhinefield House Hotel, especially their fine dining restaurant and bar. Being knowledgeable about their menu and service style can set you apart as a candidate who is genuinely interested in the role.
✨Tip Number 3
Network with current or former employees of Hand Picked Hotels. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare examples of how you've successfully managed teams in high-pressure environments. Highlighting your leadership skills and ability to motivate others will resonate well with the hiring team.
We think you need these skills to ace Restaurant & Bar Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Hand Picked Hotels' values and mission. Highlight how your personal values align with theirs in your application to show that you would be a great fit for their team.
Tailor Your CV: Make sure your CV reflects your previous management experience in fine or high-end dining restaurants. Emphasise any relevant achievements, such as improving customer satisfaction or increasing sales, to demonstrate your capability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering outstanding customer service. Include specific examples of how you've motivated teams and created memorable experiences for guests in past roles.
Showcase Your Knowledge: In your application, mention your knowledge of food and wine trends. This could include any relevant certifications or courses you've completed, as well as your ability to stay updated with industry changes.
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Showcase Your Leadership Skills
As a Restaurant & Bar Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development strategies.
✨Know Your Food and Wine
Since the role requires a strong knowledge of food and wine, brush up on current trends and be ready to discuss your favourite pairings. This will show your passion for the industry and your commitment to delivering exceptional service.
✨Emphasise Customer Service Excellence
Prepare to share specific instances where you went above and beyond to ensure a memorable guest experience. Highlight your understanding of what outstanding customer service looks like and how you plan to instil this in your team.
✨Understand Financials
Familiarise yourself with key financial concepts relevant to the role, such as labour costs, forecasting, and budgeting. Be prepared to discuss how you have managed these aspects in previous roles to ensure profitability and efficiency.
