At a Glance
- Tasks: Ensure guest bedrooms are spotless and create a magical first impression.
- Company: Join Hand Picked Hotels, a collection of luxury country houses and coastal retreats.
- Benefits: Earn £13.00 per hour, enjoy 28 days holiday, and access training programmes.
- Other info: Flexible hours with opportunities for career progression and making lifelong friendships.
- Why this job: Be part of a team that creates unforgettable experiences for guests.
- Qualifications: Previous housekeeping experience and a friendly, helpful attitude required.
The predicted salary is between 13 - 13 £ per hour.
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
We are currently recruiting for a Housekeeping Assistant at Nutfield Priory Hotel & Spa, part of Hand Picked Hotels. Nutfield Priory, our award-winning country house hotel and spa, is regarded as one of the best hotels in Redhill, Surrey. With elegant décor, spacious rooms, a relaxing spa and many modern amenities throughout, our boutique country house hotel in Surrey is an oasis of tranquillity.
About the Role
The role of a Housekeeping Assistant will be responsible for ensuring our guest bedrooms are clean and maintained to a very high standard creating a magical first impression. You will play a key role in creating a home from home experience making sure each room is replenished with a fresh supply of towels and toiletries. Attention to detail is key – you will have an eye for perfection in making sure the public areas as well as the rooms are immaculate. This will involve setting up the tea, coffee and biscuit station in the rooms and delivering personalised amenities (even for our four-legged, furry guests!). You will be an expert in your field and a team player with the ability to self-check the rooms and support colleagues where needed.
About you
To be considered for the role, you will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast-paced, busy environment. You’ll take pride in delivering consistently high standards. You’ll have a friendly, welcoming and helpful manner as our teams work together to ensure our guests are happy. You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate. It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend and return to time and time again.
Company Benefits
- A competitive salary package of £13.00 per hour, with incremental pay reviews based on recognition of commitment and performance plus a share of service charge.
- This is a Part-Time role working 5 days out of 7 including weekends on a rota basis, 32 hours per week, which may vary depending on business needs.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Housekeeping Assistant in Redhill employer: Hand Picked Hotels Ltd
Hand Picked Hotels is an exceptional employer, offering a unique opportunity to work in a stunning environment at Nutfield Priory Hotel & Spa, where every team member is valued for their contribution to creating memorable guest experiences. With a strong focus on employee growth through comprehensive training programmes and a supportive work culture that celebrates diversity and inclusion, you will find a rewarding career path alongside competitive benefits such as a generous pension scheme, life assurance, and loyalty awards. Join us in a role that not only promises personal satisfaction but also the chance to be part of a close-knit team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant in Redhill
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Hand Picked Hotels Ltd and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Housekeeping Assistant in Redhill
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Hand Picked Hotels Ltd that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Hand Picked Hotels Ltd.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Hand Picked Hotels Ltd get a sense of who you are beyond your experience!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Hand Picked Hotels Ltd and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
