Health Club Manager in Redhill

We are currently seeking a passionate and enthusiastic Health Club Manager to lead the health club at Nutfield Priory Hotel & Spa, part of Hand Picked Hotels.

Responsibilities

• Understand the importance of member retention and play a key role in ensuring consistently high standards of service are delivered to both members and guests.
• Lead the team in achieving departmental goals, planning and organising work activities, and continuously improving ways of working while inspiring the team to do the same.
• Ensure a safe, healthy, and secure environment, following protocols, driving training initiatives, and promoting upselling opportunities.
• Build strong relationships and a positive, supportive learning culture for the team and department.
• Make clear decisions, consult with others when needed to achieve shared objectives, and bring a solid understanding of business financials, including labour costs, forecasting, and budgets.
• Enjoy being part of a passionate and dynamic team of hospitality professionals.

This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business. Flexible working hours can be accommodated where possible.

Benefits

• A competitive salary starting from £40,000, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in‑house and external training, including apprenticeships and industry‑recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high‑street retailers and restaurants as well as a health and well‑being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (e.g. afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Qualifications

• Proactive and enthusiastic with a willing attitude and a welcoming and friendly nature.
• Passion and pride in delivering exceptional, high‑quality, personalised service.
• Proven experience in a Health Club, Spa, or Wellness management role within a luxury hotel or premium environment, with experience of pool plant.
• Strong leadership and team management skills.
• Excellent interpersonal and communication abilities.
• Commercial awareness with a track record of driving revenue.
• Passion for health, fitness, and wellbeing.
• Knowledge of health & safety regulations and operational compliance.
• Flexible and hands‑on approach, with a commitment to excellence.

Who we are

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. We are a family‑owned group of 21 unique luxury country houses and coastal retreats, each hand‑picked for individuality. We are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

Apply Today

If you’re an experienced Health Club Manager looking to work in a luxury hotel, take the next step in your career and apply now.