Personal Assistant

The PA to the Executive Leadership Team will support the team in various aspects of their professional responsibilities and will provide full executive support in diary management, administration, communication, document preparation and coordination related to their work, including travel arrangements and meeting preparation. The role holder will also work on specific projects and research as required. This is a full‑time role working 40 hours per week, Monday – Friday 9:00 am to 5:30 pm, based at our office in Central London.

Responsibilities include:

• Provide full executive support in diary management, administration, communication, document preparation, and coordination related to their work, travel arrangements, and meeting preparation.
• Work on specific projects and research to support the Executive Leadership team in their professional responsibilities.
• Manage and maintain their diaries and ensure that they are prepared for meetings and engagements with relevant briefing notes.
• Ensure that follow‑ups and actions are coordinated and implemented as per the agreed deadlines, liaising with stakeholders.
• Manage travel, balancing cost and time efficiency, as well as processing expenses.
• Conduct regular diary meetings with the Executive team to discuss upcoming meetings and all other requests for their time.
• Respond to invites and make necessary arrangements.
• Work on delegated projects and research as directed to support the ELT in their meeting preparation, including coordination and gathering of information, summarising and creating impactful communications and presentations.

About you:

• Proven experience as a Personal Assistant in a business with a dispersed workforce and working for leaders with broad geographic operational accountability (e.g. Hospitality, retail, other field‑based organisations).
• Excellent organisational and time‑management skills with very strong attention to detail.
• Strong communication and interpersonal skills, including ability to work collaboratively with the Office Manager and EA to the Group Director with a focus on increasing productivity for the wider executive leadership team.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency in Microsoft Office Suite and other relevant software (especially Outlook, Teams, Word, PPT, Excel).
• Ability to create concise and impactful PPT presentations of particular importance.
• Proven ability to collect and coordinate information from varying sources efficiently and summarise for an executive‑level audience.
• Ability to work independently and as part of a team.
• Problem‑solver, with a “can‑do” attitude, focused on driving efficiency and finding ways to make things better across the business.
• Flexible and adaptable to changing priorities and demands.
• The motivation to learn continuously about the Hotel business and be an ambassador for Hand Picked Hotels.

Company Benefits:

• A competitive salary package based on experience.
• This is a full‑time role based on 40 hours per week Monday to Friday.
• Life assurance scheme.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Forward career progression, with access to our in‑house and external training programmes, including apprenticeships up to level 7, which are all supported by our learning and development team.
• Discounted colleague stays and food and beverage.
• Annual loyalty awards (e.g. afternoon teas and overnight stays).
• Online retail discount platform offering thousands of savings with high‑street retailers and restaurants as well as a health and well‑being platform.
• Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.