At a Glance
- Tasks: Deliver exceptional service and maintain cleanliness in our health club and spa.
- Company: Join the welcoming team at Norton House Hotel & Spa, a luxury destination near Edinburgh.
- Benefits: Earn £13.00 per hour, enjoy flexible hours, and access great perks like discounts and training.
- Other info: Be part of a supportive team that celebrates diversity and fosters long-term friendships.
- Why this job: Make a real difference in guests' experiences while growing your career in hospitality.
- Qualifications: Enthusiastic attitude, attention to detail, and a willingness to learn are essential.
The predicted salary is between 27040 - 33600 £ per year.
Health Club & Spa Attendant – Norton House Hotel & Spa
Location: Newbridge, Scotland, EH28 8LX
Salary: Starting at £13.00 per hour + service charge + excellent colleague benefits
Job Type: Part-time (32 hrs) | Permanent | 5 days out of 7
We are currently seeking an enthusiastic Health Club & Spa Attendant at Norton House Hotel & Spa, part of Hand Picked Hotels. Nestled in the peaceful countryside just minutes from Edinburgh, Norton House Hotel combines classic Scottish charm with contemporary luxury. Our historic 19th‑century manor house is renowned for exceptional service, beautiful surroundings, and unforgettable guest experiences.
What will the role involve?
- Delivering a welcoming, safe, and high-quality experience for every member & guest.
- Maintaining exceptional standards of cleanliness, hygiene, and presentation across the health club and spa.
- Interacting with both hotel guests and members, offering a friendly, helpful, and professional service.
- Carrying out regular cleaning duties and poolside safety checks.
- Supporting reception when needed.
This is a Part‑time role working 4 days out of 7 including weekends on a rota basis, 32 hours per week, which may vary depending on business. Flexible working hours can be accommodated where possible.
What’s in it for you?
- A competitive hourly rate of £13.00 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
- A welcoming, inclusive culture where long‑term friendships and diversity are celebrated.
- Ongoing career development with in‑house and external training, including apprenticeships and industry‑recognised courses.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Uniform and meals on shift provided.
- Free onsite parking (where applicable).
- Access to wellbeing support through our Employee Assistance Programme.
- Company pension, enhanced sick pay & Life assurance scheme.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well‑being platform.
- Discounted stays in our hotels and on food, drink, spa treatments & products.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Introduction bonus for new colleague recommendations.
- Colleague of the Month awards, which leads to our annual awards ceremony.
- Regular team gatherings and appreciation events.
Are you Hand Picked?
We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork. We need someone who takes initiative, demonstrates strong attention to detail, and is committed to maintaining high standards. A willingness to learn and undertake training (including first aid and pool responder) is essential.
Who we are…
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family‑owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands. Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel.
Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation.
Apply Today
If you're an enthusiastic customer focused person looking to work in a luxury hotel, take the next step in your career with Norton House Hotel & Spa and apply now. Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
NHH Health Club Assistant in Newbridge employer: Hand Picked Hotels Ltd
At Norton House Hotel & Spa, part of Hand Picked Hotels, we pride ourselves on being an exceptional employer that values our team members and fosters a warm, inclusive culture. Located in the serene countryside near Edinburgh, we offer competitive pay, extensive benefits, and numerous opportunities for career development, ensuring that every colleague feels supported and appreciated. Join us to be part of a dedicated team that delivers outstanding service and creates memorable experiences for our guests while enjoying a range of perks including discounted stays, wellness support, and recognition awards.
StudySmarter Expert Advice🤫
We think this is how you could land NHH Health Club Assistant in Newbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Norton House Hotel & Spa. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Health Club & Spa Attendant, you'll be interacting with guests all the time. Think about how you can make their experience memorable. Maybe role-play with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Dress to impress! Even if it’s just an interview, showing up looking sharp can make a great first impression. It reflects your professionalism and respect for the role. Plus, it sets the tone for how you’ll present yourself in front of guests.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace NHH Health Club Assistant in Newbridge
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see how excited you are about the role and how you can contribute to creating memorable experiences for our guests.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience that matches the job description. We love seeing how your skills align with what we’re looking for in a Health Club & Spa Attendant!
Be Professional Yet Friendly:Remember, this is a customer-facing role! Use a warm and approachable tone in your written application. We’re looking for someone who can connect with guests and create a welcoming atmosphere.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Know the Company
Before your interview, take some time to research Norton House Hotel & Spa. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Enthusiasm
As a Health Club & Spa Attendant, a friendly and welcoming attitude is key. During the interview, let your passion for hospitality shine through. Share experiences where you’ve gone above and beyond for guests or colleagues, as this will demonstrate your commitment to exceptional service.
✨Prepare for Practical Questions
Expect questions that assess your ability to maintain high standards of cleanliness and hygiene. Think about specific examples from your past roles where you ensured a safe and inviting environment. Being able to articulate these experiences will set you apart.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate employee achievements. This shows you’re not just interested in the job, but also in growing with the company.
