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- Tasks: Lead the reception team and create unforgettable guest experiences at a luxury hotel.
- Company: Join a prestigious luxury hotel collection known for exceptional service.
- Benefits: Enjoy live-in accommodation, competitive salary, and a pension scheme.
- Why this job: Be part of a dynamic team in a stunning environment while enhancing your hospitality skills.
- Qualifications: Experience in luxury hotels and proficiency in reservation systems required.
- Other info: Perfect opportunity for those passionate about delivering top-notch service.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel collection is seeking a Reception Supervisor for Brandshatch Place Hotel & Spa in Fawkham Green. The successful candidate will deliver exceptional guest experiences, demonstrate emotional intelligence, and lead the reception team in providing a seamless service.
The role requires:
- Previous experience in a luxury hotel
- Proficiency in hotel reservation systems
- The ability to problem-solve under pressure
The position offers a competitive salary and benefits including live-in accommodation and a pension scheme.
Luxury Hotel Reception Supervisor - Live-In Role & Benefits employer: Hand Picked Hotels Ltd
Contact Detail:
Hand Picked Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Hotel Reception Supervisor - Live-In Role & Benefits
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a role. You never know who might have the inside scoop on openings at luxury hotels.
✨Tip Number 2
Practice your interview skills! Think about the key qualities they’re looking for, like emotional intelligence and problem-solving. Prepare examples from your past experiences that showcase these traits, so you can impress them when it counts.
✨Tip Number 3
Showcase your passion for hospitality! When you get the chance to chat with potential employers, let your enthusiasm shine through. Talk about what excites you about delivering exceptional guest experiences and leading a team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Luxury Hotel Reception Supervisor - Live-In Role & Benefits
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in luxury hotels. We want to see how you've delivered exceptional guest experiences and led teams before, so don’t hold back!
Be Yourself: Let your personality shine through in your application. We value emotional intelligence and want to know how you connect with guests and your team. A bit of authenticity goes a long way!
Tailor Your Application: Take the time to tailor your application to the specific role. Mention the skills and experiences that align with what we’re looking for, especially around problem-solving and using hotel reservation systems.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Brandshatch Place Hotel & Spa!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Know Your Luxury Service Standards
Before the interview, brush up on the luxury service standards that are expected in high-end hotels. Be ready to discuss how you’ve delivered exceptional guest experiences in the past and how you can bring that same level of service to the team.
✨Showcase Your Emotional Intelligence
During the interview, highlight your emotional intelligence by sharing examples of how you've handled difficult situations with guests or team members. This will demonstrate your ability to lead the reception team effectively and maintain a positive atmosphere.
✨Familiarise Yourself with Hotel Reservation Systems
Make sure you’re well-versed in the hotel reservation systems commonly used in the industry. If you have experience with specific software, mention it during the interview. If not, do a bit of research to show your willingness to learn and adapt.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle various problem-solving scenarios under pressure. Prepare a few examples from your previous roles where you successfully resolved issues, showcasing your critical thinking and decision-making skills.
