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- Tasks: Deliver exceptional guest experiences with personalised service and high engagement.
- Company: Luxury hotel collection known for outstanding hospitality.
- Benefits: Competitive hourly rate, flexible hours, uniforms, and meals provided.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in luxury hotel front office and strong emotional intelligence.
- Other info: Casual role with opportunities to grow in the hospitality industry.
The predicted salary is between 13 - 16 £ per hour.
A luxury hotel collection is seeking a Receptionist for its Chilston Park Hotel in Kent. This casual role involves delivering exceptional guest experiences through personalized service and a high level of engagement.
Candidates should have experience in a luxury hotel front office setting, commendable emotional intelligence, and proficient computer skills, ideally with knowledge of Opera.
The position offers a competitive hourly rate of £13.50 along with variable hours, uniforms, and meals during duty.
Lux Front Desk Receptionist (Casual) – Guest Experience employer: Hand Picked Hotels Ltd
Contact Detail:
Hand Picked Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lux Front Desk Receptionist (Casual) – Guest Experience
✨Tip Number 1
First things first, make sure you know the hotel inside out! Research Chilston Park Hotel and its unique offerings. This way, when you chat with them, you can show off your knowledge and passion for delivering exceptional guest experiences.
✨Tip Number 2
Practice your emotional intelligence skills! Think about how you would handle different guest scenarios. Role-playing with a friend can help you feel more confident in showcasing your ability to engage with guests on a personal level.
✨Tip Number 3
Don’t underestimate the power of a great first impression! When you arrive for your interview, dress smartly and be friendly. A warm smile and positive attitude can go a long way in a luxury hotel setting.
✨Tip Number 4
Finally, apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to connect with you about this exciting opportunity at Chilston Park Hotel.
We think you need these skills to ace Lux Front Desk Receptionist (Casual) – Guest Experience
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in luxury hotel front office settings. We want to see how you've delivered exceptional guest experiences before, so don’t hold back!
Emotional Intelligence is Key: Since this role is all about engaging with guests, let us know how you’ve used your emotional intelligence in past roles. Share specific examples that showcase your ability to connect with people.
Tech Savvy? Let Us Know!: If you’ve got experience with Opera or any other hotel management software, make sure to mention it! We love tech-savvy candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Know Your Luxury Service Standards
Before the interview, brush up on the standards of luxury service. Understand what sets a luxury hotel apart and be ready to discuss how you can contribute to that exceptional guest experience.
✨Showcase Your Emotional Intelligence
Prepare examples that highlight your emotional intelligence. Think about times when you've successfully handled difficult guests or situations, and be ready to share these stories during the interview.
✨Familiarise Yourself with Opera Software
If you have experience with Opera, great! If not, take some time to learn the basics. Being able to speak confidently about your computer skills and any relevant software will impress the interviewers.
✨Engage with Enthusiasm
During the interview, demonstrate your passion for guest engagement. Show that you genuinely care about creating memorable experiences for guests, as this is key in a luxury setting.
