At a Glance
- Tasks: Lead the Maintenance Team to ensure exceptional service and safety for guests.
- Company: Join Hand Picked Hotels at Brandshatch Place Hotel & Spa, a stunning venue in Kent.
- Benefits: Competitive salary, 28 days holiday, spa access, and ongoing career development.
- Other info: Enjoy a supportive culture with team gatherings and recognition awards.
- Why this job: Make a real difference in guest experiences while growing your career in hospitality.
- Qualifications: Experience in hotel maintenance management and a passion for high-quality service.
The predicted salary is between 40000 - 40000 £ per year.
We are currently seeking an enthusiastic Maintenance Manager at Brandshatch Place Hotel & Spa, part of Hand Picked Hotels. Tucked away in the scenic Kent countryside, yet just moments from London, Brandshatch Place Hotel & Spa offers a workplace where heritage and genuine hospitality come together. Joining our team means being part of a venue known for delivering exceptional conferences, executive retreats, and unforgettable occasions.
As a member of our team, you’ll help create unforgettable moments for guests as they explore our tranquil grounds, celebrate special events, and enjoy our personalised service, with an emphasis on service, excellence & consistency. If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Brandshatch Place Hotel & Spa offers an inspiring place to grow your career.
What will the role involve?
- Lead by example and ensure that the Maintenance Team are motivated and inspired to consistently deliver exceptional service, putting the guest at the heart of all activities.
- Responsible for the safety and security of the hotel and all of its guests, including maintaining accurate health and safety records.
- Recruit, train and coach a highly motivated team who can maintain the hotel to a consistent level.
- Monitor and improve delivery of company brand standards and standard operating procedures.
- Work under pressure and meet tight deadlines.
- Make clear, confident decisions, consulting with others where needed.
- Have a good understanding of business financials including labour costs, stock control, forecasting and budgets.
This is a full‑time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business. Flexible working hours can be accommodated where possible.
What’s in it for you?
- A competitive salary package from £40,000 per year.
- A welcoming, inclusive culture where long‑term friendships and diversity are celebrated.
- Ongoing career development with in‑house and external training, including apprenticeships and industry‑recognised courses.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Uniform and meals on shift provided.
- Complimentary spa and gym access (where available, restrictions apply at some venues).
- Free onsite parking (where applicable).
- Access to wellbeing support through our Employee Assistance Programme.
- Company pension, enhanced sick pay & Life assurance scheme.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well‑being platform.
- Discounted stays in our hotels and on food, drink, spa treatments & products.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Introduction bonus for new colleague recommendations.
- Colleague of the Month awards, which leads to our annual awards ceremony.
- Regular team gatherings and appreciation events.
Are you Hand Picked?
We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork. You will have passion and pride in delivering exceptional, high‑quality, personalised service to ensure our guests experience are memorable.
To be considered for this role of Maintenance Manager you will have current hotel Maintenance management experience within a 4 or 5 star luxury hotel. Confident with all aspects of the Hotels Maintenance administration, particularly with regards to Health & Safety, as well as having a good all round knowledge of maintenance, keeping the hotel looking immaculate and in excellent working condition will be your passion and motivation. With proven experience of training and coaching colleagues, you will enjoy motivating others to be their best. You will be excellent at building a rapport with colleagues and guests. Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.
Maintenance Manager in Longfield employer: Hand Picked Hotels Ltd
Hand Picked Hotels offers an exceptional work environment at Brandshatch Place Hotel & Spa, where you can thrive in a supportive and inclusive culture that celebrates diversity and fosters long-term friendships. With a strong emphasis on career development through ongoing training and a range of attractive benefits, including complimentary spa access and discounted stays, this is a fantastic opportunity for those passionate about hospitality to grow their careers while making a meaningful impact on guests' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager in Longfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Hand Picked Hotels. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and recent news. Show us that you’re not just another candidate but someone who genuinely cares about creating unforgettable experiences for guests.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your passion for maintenance and hospitality!
✨Tip Number 4
Apply directly through our website! It shows initiative and gives you a better chance of standing out. Plus, we love seeing candidates who take that extra step to connect with us.
We think you need these skills to ace Maintenance Manager in Longfield
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating memorable experiences for guests, so share your passion and any relevant stories that highlight your commitment.
Tailor Your CV:Make sure your CV is tailored to the Maintenance Manager role. Highlight your experience in hotel maintenance management, especially in 4 or 5-star settings. We love seeing how your skills align with our needs, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Hand Picked team!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of hotel maintenance management, especially in a luxury setting. Familiarise yourself with health and safety regulations, as well as the specific maintenance needs of hotels. This will show that you're not just passionate but also well-informed.
✨Showcase Your Leadership Skills
As a Maintenance Manager, you'll be leading a team. Prepare examples of how you've motivated and trained staff in the past. Think about times when you’ve successfully managed a team under pressure and how you ensured high standards were met.
✨Be Guest-Centric
Remember, the guest experience is paramount. Be ready to discuss how you would ensure that maintenance activities do not disrupt guests' stays. Share ideas on how you can enhance their experience through effective maintenance practices.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and expectations for the Maintenance Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
