Conference & Events Assistant – Luxury Hotel (Live-in) in London

Conference & Events Assistant – Luxury Hotel (Live-in) in London

London Full-Time 27040 - 28800 £ / year (est.) No working from home possible
Hand Picked Hotels Ltd

At a Glance

  • Tasks: Assist in creating unforgettable events and ensure top-notch food and beverage service.
  • Company: Join Hand Picked Hotels, a collection of stunning luxury retreats.
  • Benefits: Earn £13 per hour, enjoy live-in accommodation, and receive generous holiday and pension benefits.
  • Other info: Flexible working hours with opportunities for personal growth in a supportive team.
  • Why this job: Be part of a magical experience in a beautiful hotel setting while developing your hospitality skills.
  • Qualifications: Experience in food and beverage service and a passion for guest satisfaction.

The predicted salary is between 27040 - 28800 £ per year.

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

We are currently recruiting for a Conference & Events Assistant at Rhinefield House Hotel, part of Hand Picked Hotels. Known locally as the 'Jewel in the Forest', Rhinefield House is an award-winning luxury hotel steeped in natural beauty, hidden deep within the New Forest National Park. Rhinefield House is proud to be the only AA four red star hotel in the New Forest. The hotel has 50 bedrooms, including three feature suites, an outdoor pool, a small health suite and a 2 AA Rosette fine dining restaurant & bar. It is a popular wedding and Afternoon Tea venue with beautiful gardens and grounds.

About the Role

The role of a Conference & Events Assistant involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained. You will be expected to be able to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style. Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences. Working enthusiastically alongside team members to achieve departmental goals. As Conference & Events Assistant you will be expected to maintain a basic knowledge of the wine list and stock availability. Understand the basic principles of food and wine matching, different grape varieties and predominant flavours. Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

About you:

To be considered for this role you will have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment. You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate. Having a high level of emotional intelligence, enabling you to anticipate our guests' needs ensuring they receive a Hand Picked experience. It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.

Company Benefits

  • A competitive salary package of £13 per hour – plus a share of service charge.
  • This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
  • Live in accommodation available at £77.70 per week.
  • Company pension scheme with a generous employer contribution.
  • Life assurance scheme.
  • Employee Assistance Program to support you with whatever life throws at you.
  • Company Sickness Scheme Benefit.
  • 28 days holiday per year including...

Conference & Events Assistant – Luxury Hotel (Live-in) in London employer: Hand Picked Hotels Ltd

Hand Picked Hotels is an exceptional employer, offering a unique opportunity to work in a stunning luxury hotel set within the picturesque New Forest National Park. With a strong emphasis on family values, individuality, and community, employees benefit from a supportive work culture that encourages personal growth and development. The role of Conference & Events Assistant not only provides competitive pay and live-in accommodation but also allows you to be part of a dedicated team committed to delivering unforgettable experiences for guests.

Hand Picked Hotels Ltd

Contact Details:

Hand Picked Hotels Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Conference & Events Assistant – Luxury Hotel (Live-in) in London

Tip Number 1

Get to know the hotel and its values! Research Hand Picked Hotels and understand their commitment to individuality and guest experience. This will help you connect with the team and show that you're genuinely interested in being part of their family.

Tip Number 2

Practice your food and beverage knowledge! Brush up on menu items, allergens, and wine pairings. Being able to chat confidently about what’s on offer will impress during interviews and show you’re ready to deliver that magical experience.

Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn or at events. They can provide insider tips and might even put in a good word for you. Plus, it shows you’re proactive and keen to be part of the team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Hand Picked family. Don’t forget to follow up after applying to express your enthusiasm!

We think you need these skills to ace Conference & Events Assistant – Luxury Hotel (Live-in) in London

Food and Beverage Knowledge
Presentation Skills
Product Description Skills
Teamwork
Wine Knowledge
Food and Wine Matching
Emotional Intelligence

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how excited you are about creating magical experiences for our guests at Hand Picked Hotels!

Tailor Your Application:Make sure to customise your application to reflect the specific role of Conference & Events Assistant. Highlight any relevant experience in food and beverage service, and don’t forget to mention your knowledge of wine and food pairing!

Be Personable:We love a friendly vibe! Use a conversational tone in your application to show us your personality. Remember, we’re looking for someone who can connect with our guests and make them feel special.

Apply Through Our Website:For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!

How to prepare for a job interview at Hand Picked Hotels Ltd

Know Your Menu Inside Out

Make sure you have a solid understanding of the food and beverage offerings at Hand Picked Hotels. Familiarise yourself with the menu items, main ingredients, allergens, and preparation styles. This knowledge will not only impress your interviewers but also show that you're ready to provide guests with accurate and enticing product descriptions.

Show Your Enthusiasm

During the interview, let your passion for hospitality shine through. Talk about your previous experiences in the industry and how they’ve prepared you for this role. Being enthusiastic about the opportunity to work in a luxury hotel environment will resonate well with the interviewers and demonstrate that you’re a great fit for their team.

Demonstrate Emotional Intelligence

Highlight your ability to anticipate guests' needs and create memorable experiences. Share examples from your past roles where you've gone above and beyond to ensure customer satisfaction. This will showcase your emotional intelligence and align with Hand Picked Hotels' commitment to providing a personalised guest experience.

Be Flexible and Adaptable

Discuss your willingness to take on various responsibilities and assist in different areas of the hotel as needed. Flexibility is key in the hospitality industry, so be prepared to share instances where you've successfully adapted to changing circumstances or stepped outside your usual role to help the team.