At a Glance
- Tasks: Supervise housekeeping to ensure guest rooms are pristine and welcoming.
- Company: Join Hand Picked Hotels, a collection of luxury country houses and coastal retreats.
- Benefits: Earn £14 per hour, enjoy 28 days holiday, and access training programmes.
- Other info: Be part of a diverse team that values individuality and community.
- Why this job: Create magical experiences for guests in stunning locations across the UK.
- Qualifications: Housekeeping experience and a friendly, helpful attitude are essential.
The predicted salary is between 28000 - 29000 € per year.
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand‑picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches and lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
We are currently recruiting for a Housekeeping Supervisor at Crathorne Hall Hotel, part of Hand Picked Hotels. Grand and stately, yet warm and welcoming, luxurious Crathorne Hall Hotel in North Yorkshire is the perfect place to stay for those wanting to experience this region’s stunning countryside. Built in 1906, it offers captivating views of the Leven Valley on the edge of the Yorkshire Moors and has earned a reputation as one of the best hotels in North Yorkshire.
About the Role
The role of a Housekeeping Supervisor will be responsible for ensuring our guest bedrooms are clean and maintained to a very high standard, creating a magical first impression. You will play a key role in creating a home‑from‑home experience by making sure each room is replenished with a fresh supply of towels and toiletries. Covering the responsibilities of the Head Housekeeper during periods of absence or annual leave. Attention to detail is key – you will have an eye for perfection in making sure the public areas as well as the rooms are immaculate. This will involve setting up the tea, coffee and biscuit station in the rooms and delivering personalised amenities (even for our four‑legged, furry guests!). You will be an expert in your field with the ability to check the rooms and support colleagues where needed. Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team. This is a Full‑Time role working 5 days out of 7, including weekends on a rota basis, 35 hours per week, which may vary depending on business needs.
About you
To be considered for the role, you will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast‑paced, busy environment. Taking pride in delivering consistently high standards will come naturally to you. It is essential to have a friendly, welcoming and helpful manner as our teams work together to ensure our guests receive a memorable experience. You will be enthusiastic and willing to take on new responsibilities, adopting a flexible approach to assist in different areas of the hotel as business and guest needs dictate. You will be able to demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high‑quality, personalised and magical experience that they remember, recommend and return to time and time again.
Company Benefits
- A competitive salary package of £14 per hour, with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Programme to support you with whatever life throws at you.
- Company sickness scheme benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our in‑house and external training programmes, including apprenticeships up to level 7, supported by our learning and development team.
- Annual loyalty awards (e.g. afternoon teas and overnight stays).
- Online retail discount platform offering thousands of savings with high‑street retailers and restaurants as well as a health and well‑being platform.
- Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Housekeeping Supervisor employer: Hand Picked Hotels Ltd
Hand Picked Hotels is an exceptional employer, offering a unique opportunity to work in a stunning location at Crathorne Hall Hotel, where the picturesque Yorkshire Moors provide a breathtaking backdrop. With a strong emphasis on employee growth through comprehensive training programmes and a supportive work culture that values individuality and community, team members can thrive while delivering memorable experiences for guests. The competitive salary, generous holiday allowance, and commitment to diversity make Hand Picked Hotels a truly rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Housekeeping Supervisor role.
✨Tip Number 2
Show up in style! If you’re applying for the Housekeeping Supervisor position, consider visiting the hotel beforehand. Dress smartly and chat with staff to get a feel for the place. It shows initiative and gives you a chance to make a memorable impression.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research Hand Picked Hotels and understand their values. Be ready to discuss how your experience aligns with their commitment to creating magical guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Hand Picked Team.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let us see your enthusiasm for creating magical experiences for guests. Share any relevant experiences that highlight your love for the hospitality industry and how you can contribute to our unique Hand Picked Hotels vibe.
Be Detail-Oriented:As a Housekeeping Supervisor, attention to detail is crucial. In your application, mention specific examples of how you've maintained high standards in previous roles. This will show us that you understand the importance of creating a pristine environment for our guests.
Highlight Teamwork Skills:We value collaboration at Hand Picked Hotels. Make sure to include instances where you've worked effectively as part of a team. This will demonstrate your ability to support colleagues and contribute to a positive work atmosphere.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Hand Picked Hotels. Understand their values, the unique experiences they offer, and what makes them stand out in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Be prepared to discuss specific examples from your past experience where your keen eye for detail made a difference. Whether it’s ensuring rooms are spotless or creating a welcoming atmosphere, highlight how you can contribute to maintaining high standards.
✨Demonstrate Team Spirit
Hand Picked Hotels values teamwork, so be ready to share instances where you've successfully collaborated with others. Talk about how you support your colleagues and contribute to a positive work environment. This will show that you’re not just a great individual worker but also a team player.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a guest complaint or managing a busy shift. Think through these scenarios in advance and prepare your responses. This will demonstrate your problem-solving skills and ability to think on your feet, which are essential for this role.
