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- Tasks: Join us as a Housekeeping Assistant, ensuring our luxury rooms are spotless and welcoming.
- Company: Hand Picked Hotels offers unique, luxury stays across stunning locations in the UK.
- Benefits: Enjoy competitive pay, live-in accommodation, generous holiday, and career progression opportunities.
- Why this job: Be part of a team that creates magical experiences for guests in a beautiful setting.
- Qualifications: Previous housekeeping experience is preferred; a friendly attitude and attention to detail are essential.
- Other info: Live-in accommodation available, with meals included, fostering a supportive community.
Hand Picked Hotels
About the Role
- The role of a Housekeeping Assistant will be responsible for ensuring our guest bedrooms are clean and maintained to a very high standard creating a magical first impression.
- You will play a key role in creating a home from home experience making sure each room is replenished with a fresh supply of towels and toiletries.
- Attention to detail is key – you will have an eye for perfection in making sure the public areas as well as the rooms are immaculate.
- We are very proud of the brands we work with, and want to ensure each guest can experience these luxuries. This will involve setting up the tea, coffee and biscuit station in the rooms and delivering personalised amenities. (even for our four-legged, furry guests!)
- You will be an expert in your field and a team player with the ability to self-check the rooms and support colleagues where needed.
About you
- To be considered for the role, you will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast-paced, busy environment.
- You’ll take pride in delivering consistently high standards.
- You’ll have a friendly, welcoming and helpful manner as our teams work together to ensure our guests are happy.
- You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
- It essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend and return to time and time again.
Company Benefits
- A competitive salary package of £14.52 per hour, plus a share of service charge.
- This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
- Live-In Accommodation is available for £69.93 per week inclusive of all meals and bills.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
- Discounted staff stays in our hotels and on food & drink.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
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Housekeeping Assistant Live-In employer: Hand Picked Hotels Ltd
Contact Detail:
Hand Picked Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant Live-In
✨Tip Number 1
Familiarise yourself with the unique features of Rhinefield House Hotel and Hand Picked Hotels. Understanding their values and what makes them special will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your attention to detail in any conversations you have. Since the role requires maintaining high standards, sharing specific examples of how you've excelled in similar tasks can set you apart from other candidates.
✨Tip Number 3
Demonstrate your team spirit by discussing past experiences where you collaborated effectively with others. This is crucial in a fast-paced environment like a hotel, and showing that you can support your colleagues will be a big plus.
✨Tip Number 4
Be prepared to discuss how you would create a 'home from home' experience for guests. Think about personal touches you could add to your work that would enhance guest satisfaction and make their stay memorable.
We think you need these skills to ace Housekeeping Assistant Live-In
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Housekeeping Assistant position. Understand the key responsibilities and the qualities Hand Picked Hotels is looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant housekeeping or cleaning experience. Emphasise your attention to detail, ability to work in a team, and any previous roles that demonstrate your commitment to high standards.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Hand Picked Hotels that resonate with you, such as their commitment to guest experience and community values.
Showcase Your Personality: In your application, convey your friendly and welcoming nature. Use examples from past experiences where you went above and beyond to ensure customer satisfaction, as this aligns with the company's ethos.
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Show Your Attention to Detail
As a Housekeeping Assistant, attention to detail is crucial. During the interview, be prepared to discuss specific examples of how you've maintained high standards in previous roles, whether it's in cleaning or organisation.
✨Demonstrate Team Spirit
This role requires you to work both independently and as part of a team. Share experiences where you've successfully collaborated with others or supported colleagues, highlighting your ability to adapt to different situations.
✨Emphasise Guest Experience
Hand Picked Hotels values creating a magical experience for guests. Be ready to explain how you would go above and beyond to ensure guests feel welcomed and cared for, perhaps by sharing a story from your past experiences.
✨Be Enthusiastic and Flexible
The hotel environment can be fast-paced and ever-changing. Show your enthusiasm for the role and your willingness to take on new responsibilities. Discuss how you handle changes in workload or unexpected tasks.
