At a Glance
- Tasks: Be the friendly face of our health club and spa, creating unforgettable guest experiences.
- Company: Join the vibrant team at St Pierre Park Hotel, Spa & Golf Resort.
- Benefits: Earn £14.32 per hour, enjoy flexible hours, and access amazing colleague perks.
- Other info: Enjoy ongoing training, team events, and a culture that celebrates diversity.
- Why this job: Make a real impact in hospitality while developing your career in a supportive environment.
- Qualifications: Bring your enthusiasm and customer service skills to our welcoming team.
The predicted salary is between 29000 - 30000 £ per year.
We are currently seeking an enthusiastic Health Club & Spa Receptionist to join our team at St Pierre Park Hotel, Spa & Golf Resort. As an integral part of our hospitality family, you will help create unforgettable moments for guests, ensuring their experience is seamless and memorable.
Responsibilities
- Serve as the first impression and welcoming face for guests at reception.
- Set up and maintain spa and poolside areas, ensuring a pristine, safe environment.
- Assist in smooth operation of the on-site coffee shop.
- Support the planning and execution of member events and community activities.
- Manage bookings for spa treatments, fitness classes, and personal training sessions.
- Guide guests through the club’s facilities and promote services and memberships.
Working Hours
Full-time role: 40 hours per week, 5 days out of 7 including weekend rotations. Flexible hours can be accommodated where possible.
Benefits
- Competitive hourly rate of £14.32 with incremental pay reviews and a share of service charge.
- Live-in accommodation at a weekly charge of £115, inclusive of meals & bills.
- Inclusive culture that celebrates long-term friendships and diversity.
- Ongoing career development with in-house and external training, including industry-recognised courses.
- 29 days holiday per year (including bank holidays), increasing to 33 days with length of service.
- Uniform and meals on shift provided.
- Free on-site parking where applicable.
- Access to wellbeing support through our Employee Assistance Programme.
- Company pension, enhanced sick pay & life assurance scheme.
- Online retail discount platform with savings on high-street retailers and restaurants, plus health & wellbeing platform.
- Discounted stays in our hotels and on food, drink, spa treatments & products.
- Annual loyalty awards, including afternoon teas and overnight stays.
- Introduction bonus for new colleague recommendations.
- Colleague of the Month awards leading to an annual awards ceremony.
- Regular team gatherings and appreciation events.
Qualifications
- Proactive, enthusiastic, with a friendly, welcoming nature.
- Passionate about delivering high-quality, personalised service.
- Experience in a customer-facing receptionist role, able to multi-task and stay organised.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Health Club and Spa Receptionist employer: Hand Picked Hotels Ltd
At St Pierre Park Hotel, Spa & Golf Resort, we pride ourselves on being an exceptional employer that values our team members as much as our guests. With a competitive salary starting at £14.32 per hour, inclusive of service charge, and a range of benefits such as live-in accommodation, ongoing career development, and a supportive work culture, we ensure that our Health Club & Spa Receptionists thrive in a welcoming environment. Join us in Guernsey, where you can enjoy a fulfilling career while creating unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Health Club and Spa Receptionist
✨Tip Number 1
Get to know the company! Research St Pierre Park Hotel, Spa & Golf Resort and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Health Club & Spa Receptionist, you'll be the first point of contact for guests. Role-play with friends or family to get comfortable with welcoming guests and handling inquiries smoothly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local hospitality events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at StudySmarter and ready to make a difference in the guest experience.
We think you need these skills to ace Health Club and Spa Receptionist
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for hospitality shine through in your application. We want to see that you're excited about creating unforgettable moments for our guests, so don’t hold back on expressing your enthusiasm!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer-facing roles. We love seeing how your skills align with the responsibilities of a Health Club & Spa Receptionist, so customise it to fit the job description.
Craft a Personal Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of how you've delivered high-quality service in the past and how you can contribute to our welcoming atmosphere.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at St Pierre Park Hotel, Spa & Golf Resort!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Show Your Enthusiasm
As a Health Club & Spa Receptionist, your energy and enthusiasm are key. Make sure to express your passion for hospitality during the interview. Share examples of how you've created memorable experiences for guests in the past.
✨Know the Facilities
Familiarise yourself with the hotel’s amenities and services before the interview. Being able to discuss the spa treatments, fitness classes, and other offerings will show that you're genuinely interested and prepared to promote them to guests.
✨Demonstrate Your Organisational Skills
Since the role involves managing bookings and multi-tasking, be ready to discuss how you stay organised under pressure. You could share specific strategies or tools you use to keep track of appointments and ensure smooth operations.
✨Emphasise Team Spirit
This position is all about being part of a team that creates unforgettable moments. Highlight your ability to work collaboratively and support your colleagues, especially in planning events or maintaining a welcoming environment for guests.
