At a Glance
- Tasks: Deliver exceptional guest experiences and manage events from start to finish.
- Company: Join the family-owned Hand Picked Hotels, known for luxury and personalised stays.
- Benefits: Earn £14.50 per hour, enjoy 28 days holiday, and access great colleague perks.
- Other info: Flexible working hours, ongoing training, and a supportive, inclusive culture.
- Why this job: Be part of a dynamic team creating memorable events in a stunning hotel setting.
- Qualifications: Experience in sales and events with a passion for customer service.
The predicted salary is between 14.5 - 14.5 £ per hour.
Location: Yarm, North Yorkshire, TS15 0AR
Salary: Starting at £14.50 per hour plus service charge and excellent colleague benefits
Job Type: Full-time | Permanent | 4 days out of 7
We are looking for a knowledgeable and enthusiastic Sales & Events Executive to join the team at Crathorne Hall Hotel, part of Hand Picked Hotels.
What the role involves
You’ll be at the heart of delivering exceptional guest experiences, transforming enquiries into confirmed bookings and guiding each event seamlessly from initial conversation through to a polished handover to our operations team. You’ll build trusted client relationships, bring visions to life, and ensure every occasion is executed with elegance and care. The role is a full‑time position working 4 days out of 7 (32 hours per week) on a rota basis, with flexible working hours accommodated where possible.
Benefits
- A competitive hourly rate of £14.50 plus a share of service charge
- A welcoming, inclusive culture celebrating diversity and long‑term friendships
- Ongoing career development with in‑house and external training, apprenticeships, and industry‑recognised courses
- 28 days holiday per year (bank holidays included), increasing to 33 days with length of service
- Uniform and meals on shift provided, free onsite parking where applicable
- Wellbeing support through our Employee Assistance Programme
- Company pension, enhanced sick pay and life assurance scheme
- Online retail discount platform offering savings with retailers and restaurants
- Discounted stays in our hotels, food, drink, spa treatments and products
- Annual loyalty awards such as afternoon teas and overnight stays
- Introduction bonus for new colleague recommendations
- Colleague of the Month awards and an annual awards ceremony
- Regular team gatherings and appreciation events
Who we are
Hand Picked Hotels is a family‑owned group of 21 luxury country houses and coastal retreats across the UK, committed to creating unique, personalised stays and protecting the environment.
Apply Today
If you’re an experienced Sales & Events Executive looking to work in a luxury hotel, take the next step in your career with Crathorne Hall Hotel and apply now.
Sales and Events Executive in Great Ayton employer: Hand Picked Hotels Ltd
Hand Picked Hotels is an exceptional employer, offering a unique opportunity to lead spa operations across stunning luxury hotels in the UK. With a strong commitment to employee growth through extensive training programmes and a supportive work culture that values individuality and community, you will thrive in an environment that encourages creativity and excellence. Enjoy competitive benefits, including a generous holiday allowance and a focus on well-being, all while being part of a family-owned group dedicated to delivering magical experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Events Executive in Great Ayton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hand Picked Hotels Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hand Picked Hotels Ltd
Don't be shy about reaching out to Hand Picked Hotels Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales and Events Executive in Great Ayton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hand Picked Hotels Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
