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- Tasks: Supervise food and beverage service, ensuring high standards and guest satisfaction.
- Company: Join Hand Picked Hotels, a collection of luxury country houses with unique charm.
- Benefits: Earn £14 per hour, enjoy 28 days holiday, and access training programmes.
- Why this job: Be part of a team that creates magical experiences for guests in stunning locations.
- Qualifications: Experience in food and beverage within hospitality and a passion for guest service.
- Other info: Live-in accommodation available at just £69.93 per week, meals included!
The predicted salary is between 11 - 16 £ per hour.
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again. Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.
We are currently recruiting for a Food & Beverage Supervisor at Bailbrook House Hotel, part of Hand Picked Hotels. Live in accommodation is available for this position at just £69.93 per week (inclusive of meals and bills!). Bailbrook House Hotel is a prestigious luxury country house hotel, steeped in history and located within the beautiful city of Bath. Bailbrook House Hotel has 88 bedrooms spread across the Mansion house and court and has been awarded 4 Silver stars by the AA. It is a popular venue for relaxing weekends away or for weddings and events.
About the Role
The role of a Food and Beverage Supervisor involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained. You will be expected to be able to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style. Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences. Working towards the achievement of departmental goals, contributing ideas and being open to trying new ways of working. Take personal ownership, operating within role parameters. As Food and Beverage Supervisor, you will be expected to be able to maintain a good knowledge of the wine list and stock availability. Understand the principles of food and wine matching, different grape varieties and predominant flavours. Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About you
To be considered for this role you will have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment. You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate. Having a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience. It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.
Company Benefits
- A competitive salary package of £14 per hour, with incremental pay reviews based on recognition of commitment and performance plus a share of service charge.
- This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 35 hours per week, which may vary depending on business needs.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with our In House Wine Academy which are all supported by our learning and development team.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Food & Beverage Supervisor employer: Hand Picked Hotels Ltd
Contact Detail:
Hand Picked Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Supervisor
✨Tip Number 1
Get to know the company! Research Hand Picked Hotels and their values. When you understand what they stand for, you can tailor your approach and show how you fit into their family-oriented culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at industry events. A friendly chat can give you insider info and might just land you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to food and beverage service. Think about how you can demonstrate your emotional intelligence and ability to create memorable guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our Hand Picked team.
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the food and beverage industry shine through. Share experiences that highlight your enthusiasm and commitment to providing exceptional guest experiences, as this aligns perfectly with our values at Hand Picked Hotels.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Food & Beverage Supervisor role. Highlight relevant skills and experiences that demonstrate your ability to meet our high standards and contribute to our team.
Be Authentic: We want to get to know the real you! Don’t be afraid to showcase your personality in your written application. Share anecdotes or stories that illustrate your approach to hospitality and how you go above and beyond for guests.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This ensures it reaches the right people and allows us to review your application efficiently. We can’t wait to hear from you!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Know Your Menu Inside Out
Make sure you have a solid understanding of the food and beverage offerings at Hand Picked Hotels. Familiarise yourself with the menu items, main ingredients, allergens, and preparation styles. This knowledge will not only impress your interviewers but also show that you're ready to provide guests with accurate and enticing product descriptions.
✨Showcase Your Emotional Intelligence
During the interview, demonstrate your ability to anticipate guest needs and provide a personalised experience. Share examples from your past experiences where you've gone above and beyond for customers. This will highlight your emotional intelligence and commitment to delivering a magical experience.
✨Be Open to New Ideas
Hand Picked Hotels values innovation and creativity. Be prepared to discuss how you can contribute ideas to improve service or operations. Show that you're flexible and willing to try new ways of working, which aligns with their goal of achieving departmental success.
✨Emphasise Team Spirit
Talk about your experiences working in a team and how you contribute to a positive work environment. Highlight any instances where you've collaborated with colleagues to enhance guest experiences. This will resonate well with the company's values of family and community.
