Food & Beverage Assistant

Food & Beverage Assistant

Aldershot Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Food & Beverage Assistant, serving up delightful experiences for our guests.
  • Company: Hand Picked Hotels offers unique luxury stays across stunning locations in the UK.
  • Benefits: Enjoy competitive pay, generous holidays, and discounts on stays and dining.
  • Why this job: Be part of a passionate team creating magical moments in a beautiful hotel setting.
  • Qualifications: Experience in food and beverage service is essential; enthusiasm and flexibility are key.
  • Other info: Opportunities for career growth and training, plus a fun, inclusive work culture.

Hand Picked Hotels

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.
We are currently recruiting for a Food & Beverage Assistant at Rhinefield House Hotel, part of Hand Picked Hotels.
Known locally as the \’Jewel in the Forest\’, Rhinefield House is an award-winning luxury hotel steeped in natural beauty, hidden deep within the New Forest National Park. Rhinefield House is proud to be the only AA four red star hotel in the New Forest. The hotel has 50 bedrooms, including three feature suites, an outdoor pool, a small health suite and a 2 AA Rosette fine dining restaurant & bar. It is a popular wedding and Afternoon Tea venue with beautiful gardens and grounds.

About the Role

  • The role of a Food and Beverage Assistant involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained.
  • You will be expected to be able to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style.
  • Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences.
  • Working enthusiastically alongside team members to achieve departmental goals.
  • As Food and Beverage Assistant you will be expected to be able to maintain a basic knowledge of the wine list and stock availability.
  • Understands the basic principles of food and wine matching, different grape varieties and predominant flavours.
  • Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About you:
  • To be considered for this role you will have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment.
  • You will be enthusiastic and willing to take on new responsibilities.
  • Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
  • Having a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience.
  • It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.

Company Benefits

  • A competitive salary package of Β£14.57 per hour plus a share of service charge.
  • This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 30 hours per week, which may vary depending on business needs.
  • Company pension scheme with a generous employer contribution.
  • Life assurance scheme.
  • Employee Assistance Program to support you with whatever life throws at you.
  • Company Sickness Scheme Benefit.
  • 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
  • Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with our In house Wine Academy which are all supported by our learning and development team.
  • Β£30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds! Annual loyalty awards (like afternoon teas and overnight stays)
  • Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
  • Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
  • Hand Picked Hotels is an Equal Opportunities employer.
Candidates must be eligible to live and work in the UK.

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Food & Beverage Assistant employer: Hand Picked Hotels Ltd

Hand Picked Hotels is an exceptional employer, offering a vibrant work culture that prioritises individuality, community, and care. As a Food & Beverage Assistant at the stunning Rhinefield House Hotel, you will enjoy competitive pay, generous holiday allowances, and extensive training opportunities, all while working in a breathtaking location within the New Forest National Park. Join a team that values your growth and well-being, ensuring every day is rewarding and filled with the potential for lifelong friendships.
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Contact Detail:

Hand Picked Hotels Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Food & Beverage Assistant

✨Tip Number 1

Familiarise yourself with Hand Picked Hotels' values and mission. Understanding their commitment to individuality, community, and care will help you align your responses during interviews and show that you're a great fit for their team.

✨Tip Number 2

Brush up on your knowledge of food and beverage service standards. Being able to discuss specific examples of how you've maintained high presentation standards in previous roles can set you apart from other candidates.

✨Tip Number 3

Demonstrate your enthusiasm for the hospitality industry. Share personal stories or experiences that highlight your passion for providing exceptional guest experiences, as this is crucial for a role at Hand Picked Hotels.

✨Tip Number 4

Network with current or former employees of Hand Picked Hotels. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Food & Beverage Assistant position.

We think you need these skills to ace Food & Beverage Assistant

Customer Service Skills
Food and Beverage Knowledge
Attention to Detail
Communication Skills
Teamwork
Flexibility
Emotional Intelligence
Time Management
Basic Wine Knowledge
Menu Knowledge
Problem-Solving Skills
Presentation Skills
Sales Skills
Adaptability

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food & Beverage Assistant. Familiarise yourself with the specific skills and knowledge required, such as food menu items, allergens, and wine pairing.

Tailor Your CV: Customise your CV to highlight relevant experience in food and beverage service within a quality-driven environment. Emphasise any previous roles where you demonstrated high standards of presentation and customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with those of Hand Picked Hotels and provide examples of how you can contribute to creating a magical guest experience.

Showcase Your Personality: In your application, let your personality shine through. Hand Picked Hotels values individuality and emotional intelligence, so share experiences that demonstrate your ability to connect with guests and anticipate their needs.

How to prepare for a job interview at Hand Picked Hotels Ltd

✨Know Your Menu

Familiarise yourself with the food and beverage menu before the interview. Be prepared to discuss main ingredients, allergens, and preparation styles, as this knowledge will demonstrate your commitment to providing a high-quality guest experience.

✨Show Enthusiasm

Express your passion for the hospitality industry during the interview. Hand Picked Hotels values enthusiasm and a willingness to learn, so share examples of how you've gone above and beyond in previous roles to enhance guest experiences.

✨Emphasise Teamwork

Highlight your ability to work collaboratively with team members. Discuss past experiences where you successfully contributed to a team goal, as this role requires working alongside others to achieve departmental objectives.

✨Demonstrate Emotional Intelligence

Be ready to showcase your emotional intelligence by discussing how you anticipate and respond to guests' needs. Share specific examples of how you've created memorable experiences for guests in the past, aligning with the Hand Picked Hotels ethos.

Food & Beverage Assistant
Hand Picked Hotels Ltd
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